Assistant Manager, Behavioral Health

Dayton Children's Hospital; Center (IN); On-site; USD 70,000 - 90,000; Full time

Job summary

Dayton Children's Hospital in Indiana's Center area is seeking an Assistant Manager for Mental Crisis Services within the Mathile Center for Mental Health and Wellness. The role leads daily clinical and operational patient care, guides crisis assessments, and partners with the Manager to support staff development and patient/family satisfaction.

Responsibilities include coordinating care, engaging in budget input, and conducting leader rounding to address concerns and improve service quality

Qualifications

• Master’s degree in Social Work or Counseling from an accredited program required.
• Post-Master’s experience in a mental health treatment or healthcare setting required.
• 4-6 years clinical experience with children and adolescents, preferably in a crisis or inpatient setting.
• LISW or LPCC. Current license in Ohio.

Responsibilities

• Plan, organize, and direct daily clinical and operational patient care in the department.
• Assist with care coordination, emergency behavioral health pre-screening, psychosocial assessments, crisis intervention, and referrals.
• Support the Manager as a clinical educator to the Behavioral Crisis Services team.
• Participate in budget input and staff performance appraisals.
• Lead initiatives to improve employee engagement and patient satisfaction.
• Conduct leader rounding with patients and families to resolve concerns.

Skills

Direct/ Monitor Clinical Care

Leadership/ Supervision

Patient Safety

Coordination of Care

Risk/Regulatory

Communication Skills

Teamwork

Education

Master’s degree in Social Work or Counseling

Supervision designation preferred

Job description

Facility

Mathile Center for Mental Health and Wellness

Department

Mental Crisis Services

Schedule

Full time

Hours

40

Job Details

The Assistant Manager is supported by and in collaboration with the Manager of Behavioral Crisis Services has authority, responsibility, and accountability for the daily planning, organizing and directing of all operational and clinical aspects of patient care in the department. Assists with directing and monitoring care coordination, emergency behavioral health pre-screening, psychosocial assessments, crisis intervention, and referral management to patients and their families. The Assistant Manager will assist the Manager of Crisis Services as a clinical support and educator to the Behavioral Crisis Services team. Provides input into operating and capital budgets with budget parameters monitored as requested. Performance appraisals for staff are completed annually in conjunction with the Manager of Behavioral Crisis Services. Assists with reviewing, developing, and implementing initiatives to improve employee engagement and satisfaction across the department. Assists staff to proactively identify patient/family needs and/or concerns. Completes leader rounding with patients/families and seeks resolution to any concerns. Assists with reviewing, developing, and implementing initiatives to improve patient satisfaction across the department.

Department Specific Job Details

Education

Master’s degree in Social Work or Counseling from an accredited program required.

Supervision designation preferred.

Experience

Post-Master’s experience in a mental health treatment or healthcare setting required.

4-6 years clinical experience with children and adolescents, preferably in a crisis or inpatient setting preferred.

License/Certifications

LISW or LPCC. Current license in Ohio---Counselor, social work, or marriage and family therapist board required.

Skill/competencies

• Direct/ Monitor Clinical Care
• Professional Development/Leadership/ Supervision
• Monitors/ Facilitates Patient Safety
• Support/ Education/Collaboration/ Coordination of Care
• Risk Management/ Regulatory Compliance
• Exceptional verbal and written communication and clinical skills, including competency in diagnosis and treatment.
• Works both independently and part of a team

Schedule

Full time, 40 hours Variable hours, 1st/ 2nd shift. Weekend coverage as needed