Assistant Manager - Arrowhead Towne Cente, Hollister

Abercrombie & Fitch Co.; Glendale (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Abercrombie & Fitch Co. in Glendale, AZ is seeking an Assistant Manager who blends business strategy with daily store operations and people leadership to drive sales and service.

You will oversee opening/closing, staffing, payroll, training, product knowledge, visual displays, inventory control and omni-channel fulfillment while upholding brand standards.

Qualifications

• Leadership and team development experience.
• Experience in floor supervision and operations.
• Strong customer service skills and brand knowledge.
• Ability to analyze sales reports to drive decisions.
• Familiarity with omni-channel retail processes.
• Payroll and staffing coordination experience.

Responsibilities

• Perform opening and closing routines.
• Supervise salesfloor and stockroom, ensuring service and operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reports to inform decisions.
• Protect store assets and inventory control.
• Operate POS systems.
• Fulfill omni-channel orders.
• Represent the brand and exemplify company culture and values.

Skills

People management

Customer service

Staffing / Scheduling

Payroll management

Training and development

Visual merchandising

Brand knowledge

Sales analytics

Tools

POS systems

Inventory management software

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You'll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.