Assistant Manager - Arden Fair, Hollister

Abercrombie & Fitch Co.; Sacramento (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

Abercrombie & Fitch Co. is hiring an Assistant Manager in Sacramento, California. This multi-faceted role requires overseeing store operations, driving sales, providing excellent customer service, and developing non-management staff. Candidates should demonstrate product knowledge and brand awareness, alongside business strategy and people management skills. The position offers opportunities for career advancement in a supportive environment with a focus on leadership development.

Qualifications

• Experience in retail management or a similar field is preferred.
• Ability to analyze sales reports and make data-driven decisions.
• Strong communication skills for training and engaging staff.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor & stockroom, ensuring excellent customer service.
• Train and develop non-management staff.
• Analyze reporting to inform decision making.
• Build and maintain visual displays.

Skills

Business Strategy

People Management

Customer Service

Operational Efficiency

Visual Merchandising

Sales Analysis

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.