Assistant Manager - Apparel - University Station Rack

Nordstrom; Westwood (MA); On-site; USD 27,000 - 42,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

Job summary

Nordstrom in Westwood, MA is seeking an Assistant Sales Department Manager who excels in directive selling and achieves sales goals while delivering exceptional customer experiences. The role emphasizes coaching, leadership, and on-floor selling to drive results.

You'll recruit, train, and develop a high-performing team, partner with the department manager on business plans, ensure service standards, maintain presentation and inventory accuracy, and build lasting customer relationships through

Qualifications

• High school diploma or equivalent preferred.
• Track record of achieving sales goals and driving results.
• Experience developing relationships with store leadership and teams.

Responsibilities

• Recruit, hire, train, and motivate your team to achieve targets.
• Assist in achieving department volume by executing a business plan.
• Teach and coach salespeople to deliver outstanding customer service.
• Ensure merchandising and presentation standards are met.
• Sell on the floor to build customer relationships and loyalty.
• Assist in inventory management and shrinkage control.

Skills

Directive selling

Goal setting

Customer service

Leadership

Coaching

Team development

Education

High school diploma or equivalent

Job description

Job Description

The ideal Assistant Sales Department Manager is skilled at using directive selling, sets and achieves sales goals and is committed to providing an exceptional customer experience.

A day in the life…

• Recruit, hire, train, develop and motivate your team – their success is your success
• Assist the department manager in achieving department volume and productivity goals by developing and executing a business plan
• Ensure salespeople are delivering outstanding customer service by teaching, coaching and leading by example
• Work with the department manager to ensure merchandising and presentation standards are met
• Build long lasting relationships and create a loyal customer following by actively selling on the floor
• Assist the department manager in ensuring accurate inventory management and achieve shrinkage goals

You own this if you have…

• A track record of successful results, for example, strong productivity, personal trade, etc.
• Competitive drive and entrepreneurial confidence to succeed in a commission-based environment
• The ability to set and achieve sales goals
• Experience developing and maintaining productive relationships with department and store managers, divisional retail merchandiser and other leaders
• Strong organizational and follow-through skills
• A high school diploma, or equivalent (preferred)

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $19.25 - $30.75 Hourly

We’ve got you covered…

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

Nordstrom keeps job postings open for at least one day after the posting date.

© 2026 Nordstrom, Inc