Assistant Manager and Shift Lead

Chestnut Land Company; Ann Arbor (MI); Presencial; USD 21.000 - 24.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical insurance

Dental insurance

Vision insurance

401(k) with 4% match

Paid time off

Complimentary meals

Free uniforms

Resumo da vaga

Chestnut Land Company, the largest Auntie Anne’s pretzel franchise partner in the Midwest, is hiring for Assistant Manager and Shift Lead at our Ann Arbor, MI location. You will supervise daily store operations and lead a team to deliver friendly service and high-quality products.

We offer competitive pay ($17.25/hour for Assistant Manager; $15.25/hour plus tips), part-time and full-time hours, medical/dental/vision, 401(k) with 4% match, and paid time off.

Qualificações

• Experience in retail/restaurant management.
• Valid driver’s license required.
• Availability for evenings and weekends.

Responsabilidades

• Making dough and rolling pretzels from scratch.
• Managing daily shifts and supervising staff.
• Recruiting and training new team members.
• Ensuring 100% customer satisfaction and product quality.
• Maintaining safety and security standards and inventory.

Conhecimentos

Management experience

Customer service

Driver's license

Descrição da vaga

Chestnut Land Company is the #1, largest and fastest growing domestic franchise partner of Auntie Anne's Soft Pretzels! We have 92 locations in 16 states throughout the Midwest and along the Eastern Seaboard. We're proud to say this is a great place to start a career, grow professionally, and make a difference. It is a place where everyone's voice is heard, where fun is the rule rather than the exception, and where you are recognized for your efforts and achievements.

What we believe in!

Get Schooled

We provide the training and support you need to continue to grow and advance. Learn how to become a ROCKSTAR employee, or at least how to make some dough!

Leave your mark

We have a strong passion for pretzel making and are committed to customer service and satisfaction. Our dedication to make a difference has formed strong partnerships with Alex's Lemonade Stand to battle childhood cancer, as well as the Children’s Miracle Network and the Food Donation Connection.

Be rewarded in style

If this is your 1st job or you are a seasoned vet you will still be rewarded. All employees can enjoy a 401K and paid vacation, and once you reach management join us on an annual company convention to Las Vegas or Jamaica! No, really.

Work together, Play together

There's a lot of hard work that goes into serving and supporting our loyal customers, but we work hard and we like to play harder. After all, we make pretzels so it's impossible NOT to have fun here.

MANAGEMENT BENEFITS

Assistant Managers and Up

Our benefits program is designed to attract, retain, and engage top talent like YOU!

• Competitive salary structure
• Optional dental and vision
• 401K; 4% matching
• Employee + dependent life insurance
• Paid vacation
• Paid time off

TEAM BENEFITS

Crew and Shift Managers

You don't have to reach upper management to be rewarded here!

• Competitive wages
• 401K; 4% matching
• Paid vacation after 1 year
• Complimentary meals
• Free uniforms

Position:Assistant Manager and Shift Lead

Location: Ann Arbor, MI

Job Id:3093-MI116

# of Openings:1

Auntie Anne’s is known for our homemade, freshly baked, golden-brown soft pretzels served with a smile! Come grow with Chestnut Land Company, the largest and fastest-growing domestic franchise partner of Auntie Anne’s Pretzels.

We Offer:

• Competitive Pay: $17.25/hour for Assistant Manager, $15.25/hour for Shift Lead+ tips (tips average $2–$3/hour).
• Hours: Part-time and full-time hours available; mall hours mean no late nights or early mornings.
• Benefits: Medical, Dental, and Vision insurance with multiple plans to choose from.
• Time Off: Paid Time Off (PTO).
• Retirement: 401(k) with an employer match of up to 4% after one year of employment.

Assistant Manager
Job Summary:
Working alongside or in the absence of the Store Manager, the Assistant Manager is responsible for the overall supervision and operation of the assigned store. You will focus on maintaining Auntie Anne’s "Three-Fold Philosophy" while maximizing store profitability and performance.
Key Responsibilities:

• Making dough and rolling pretzels from scratch.
• Working and managing daily shifts.
• Recruiting and training new team members.
• Ensuring 100% customer satisfaction and product quality.
• Working toward store performance and sales goals.
• Maintaining safety and security standards at all times.
• Managing stock and inventory levels.

Requirements:

• Management experience in retail, restaurant, or a fast-paced environment.
• A valid driver’s license.
• Availability to work various shifts, including evenings and weekends.

Shift Lead
Job Summary:
The Shift Lead directs restaurant operations in the absence of the General Manager and Assistant Manager. You will ensure the highest standards of food quality, service, cleanliness, and workplace safety.
Key Responsibilities:

• Prepping, baking, and serving fresh pretzels and snacks.
• Greeting customers and taking orders in a friendly, efficient, and accurate manner.
• Monitoring employee breaks, overtime, and scheduling during shifts.
• Assisting with the training of new employees.

Requirement: Must be at least 18 years of age.

About Our Franchise
Chestnut Land Company is a proud franchisee of both Auntie Anne’s and Cinnabon. Established in 1994 and headquartered in Boardman, Ohio, we have grown into the largest domestic franchise partner of Auntie Anne’s Soft Pretzels with over 100 locations in 14 states.
We are recognized industry leaders who pride ourselves on providing memorable experiences for our customers and employees. This is a great place to start a career, grow professionally, and make a difference. Here, everyone’s voice is heard, fun is the rule, and you are recognized for your achievements. #CLC