Assistant Manager - American Dream, Hollister

Abercrombie & Fitch Co.; East Rutherford (NJ); On-site; USD 42,000 - 54,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager in East Rutherford, NJ to blend business strategy with hands-on operations. The role focuses on driving sales, delivering best-in-class customer service, and overseeing daily store routines.

You will leverage creative floor sets and product knowledge while leading recruiting, training, and development to strengthen the team. The ideal candidate combines talent leadership with an eye for visual merchandising and brand standards, ensuring

Qualifications

• Proven ability to lead a team and manage daily store operations.
• Experience with staffing, scheduling, and payroll is preferred.
• Strong customer service and brand knowledge.
• Ability to analyze reports to inform decisions.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer service

People management

Staffing & scheduling

Training & development

Visual merchandising

Brand knowledge

Inventory control

Sales analytics

Tools

POS systems

Inventory management software

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analysing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You’ll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.