Assistant Manager - Accounts Payable

JLL; Westmont (IL); On-site; USD 72,000 - 75,000; Full time

Job summary

JLL is hiring a leader for the Client Payments team to enhance payment processing efficiency and mentor staff. The role involves managing payment operations, ensuring client satisfaction, and optimizing workflows. Candidates should have a strong background in accounting practices and excel in a fast-paced environment. Join a company offering comprehensive benefits including a 401(k) plan, medical care, and supportive workplace culture.

Benefits

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Qualifications

• High School degree; College degree preferred with Accounting coursework.
• Data Entry and MS Excel experience required.
• Bank and/or Treasury Management experience is a plus.

Responsibilities

• Lead, mentor, and train the Client Payments team.
• Troubleshoot escalations and ensure adherence to SLAs.
• Support process wire and ACH payments through the Treasury Management System.

Skills

Detail Oriented

Team Player

Good communication skills

Willingness to take ownership

Flexibility

Education

High School degree

College degree preferred (Accounting coursework a plus)

Tools

MS Excel

Treasury Management System

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

• Lead, mentor, and train the Client Payments team to perform all aspects of the job related to processing payments
• Assign work and troubleshoot escalations while ensuring adherence to established SLAs and meeting client finance expectations
• Leader for internal and external calls on Zendesk ticket escalations, filling in Manager and Client Finance on current status, deviation from best practice, and articulating best path forward to solve the problem
• Support the process wire and ACH payments on behalf of clients through the Treasury Management System and various online banking platforms
• Perform various other duties as assigned by manager
• Continual review of cash management processes, suggesting more efficient processes (across the organization) and implementing best practices for the team
• Leadership in managing aged Zendesk tickets

Knowledge, Skills, and Abilities

• Demonstrate willingness and ability to take ownership of processes, lead others, and accept responsibility
• Work independently to prioritize work to meet deadlines
• Demonstrate good oral and written communication skills
• Exhibit flexibility in completion of job responsibilities as priorities change
• Partner with site staff and accountant as necessary to facilitate bank relationships for multiple clients
• Ability to work in a fast-paced environment
• Detail Oriented
• Team Player
• Ability to work overtime as required

Qualifications

• High School degree
• College degree preferred (with Accounting coursework a plus)
• Data Entry and MS Excel experience
• Bank and/or Treasury Management experience

Estimated total compensation for this position:

72,000.00 – 75,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

On-site –Chicago, IL, Westmont, IL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.