Assistant Manager #3328

FiveStar; Elizabethtown (KY); On-site; USD 38,000 - 46,000; Full time

Job summary

FiveStar is seeking an Assistant Manager in Kentucky to partner with the General Manager in overseeing daily store operations, including customer service, human resources, and food service support. The role involves training staff, merchandising, inventory control, and ensuring policy adherence.

You will help manage labor, communicate standards, and resolve issues to maintain a safe, efficient, and welcoming store environment. Valid driver’s license and 18+ are required.

Qualifications

• 1+ years of retail management experience.
• High school diploma or equivalent.
• Must be 18+ with valid driver\'s license.

Responsibilities

• Assist in managing store operations and staff.
• Train the store team on policies and procedures.
• Support merchandising, inventory, and pricing efforts.
• Uphold FiveStar customer service standards.
• Assist in understanding and communicating store financials.

Skills

Retail management

Customer service

Team leadership

Communication

Basic computer skills

Education

High School Diploma

Job description

Job Overview

Assistant Manager partners with the General Manager to assist in managing the overall operations of the store, including accounting, marketing, customer service, human resources, and food service. They manage, assist, and direct the store team in their duties as required by company policy and procedures.

Essential Job Duties

• Proficient in customer service, management, and food service responsibilities and hands-on in daily operations.
• Partners with the team to provide customers with service as outlined by the company’s policies and procedures.
• Assists in timely and thorough training of the store team.
• Assists in educating the store team on policies and communications.
• Assists the General Manager in addressing store issues to assure effective and long-term problem resolution.
• Merchandising and ensuring adequate inventory levels (evaluate displays, pricing, promotional signage, out of stocks).
• Practices and promotes the FiveStar treatment (friendly atmosphere, customer’s needs met, suggestive selling).
• Assists in ensuring inventory control methods are in place, equipment is in good condition, adequate staffing, labor budget adherence, completing accounting and paperwork tasks timely, and safety and robbery prevention guidelines in place.
• Assists in oversight of food operation, evaluating appearance of food service areas, food quality, tracking, promotions, signage, and following food service guidelines.
• Responsible for store operations in the absence of the General Manager.
• Learns and understands P&L statements.

Minimum Qualifications

• High School Diploma, GED, or equivalent experience.
• 1+ years of retail management experience and/or equivalent education.
• Valid driver’s license.
• Must be at least 18.
• Professional appearance and a positive attitude.
• Team player, customer-focused, honest, hardworking, and excellent attendance.
• Basic computer skills.

Physical Requirements

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.) and working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.
• Learns and understands P&L statements.

FiveStar is an Equal Opportunity Employer.