Assistant Manager #4950

FiveStar; Lebanon (KY); On-site; USD 36,000 - 48,000; Full time

Job summary

FiveStar is seeking an Assistant Manager in the United States (Kentucky region) to help manage day-to-day store operations under the General Manager, ensuring customer satisfaction and adherence to company policies.

The role involves supervising staff, training the team on procedures, merchandising, inventory control, and assisting with P&L awareness. A high school diploma or equivalent and a valid driver’s license are required.

Qualifications

• High School Diploma, GED, or equivalent experience.
• 1+ years of retail management experience.
• Valid driver's license and ability to work varying shifts.

Responsibilities

• Assist in managing overall store operations under the General Manager.
• Serve customers in line with company policies and procedures.
• Participate in training of store team and educate on policies.
• Monitor merchandising, inventory levels, pricing and promotional signage.
• Support labor budgeting, staffing and safety protocols.
• Oversee food service areas and maintain food quality where applicable.
• Learn and understand P&L statements.

Skills

Customer service

Retail management

Team leadership

Communication

Scheduling

Education

High School Diploma or GED

Equivalent experience

Tools

MS Office/Basic Computer Skills

Job description

Description

• Proficient in customer service, management, and food service responsibilities and is hands on in daily operations.
• Partners with FiveStar team to provide customers with service as outlined by the company’s policies and procedures.
• Assists in timely and thorough training of store team.
• Assists in educating store team on policies and communications.
• Assists General Manager in addressing store issues to assure effective and long-term problem resolution.
• Merchandising and ensuring adequate inventory levels (evaluate displays, pricing, promotional signage, out of stocks).
• Practices and promotes the FiveStar treatment (friendly atmosphere, customer’s needs met, suggestive selling).
• Assists in ensuring inventory control methods are in place, equipment is in good condition, adequate staffing, following labor budget, completing accounting and paperwork tasks timely, and safety and robbery prevention guidelines in place.
• Assists in oversight of food operation, evaluating appearance of food service areas, food quality, tracking, promotions, signage, and following food service guidelines.
• Responsible for store operations in the absence of the General Manager.
• Learns and understands P&L statements.

Job Details

General Summary

The Assistant Manager partners with the General Manager to assist in managing the overall operations of the store, including but not limited to accounting, marketing, customer service, human resources, and food service. They manage, assist, and direct store team in their duties as required by company policy and procedures.

Minimum Qualifications

• High School Diploma, GED, or equivalent experience.
• 1+ years of retail management experience and/or equivalent education.
• Valid driver’s license.
• Must be at least 18
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.
• Learns and understands P&L statements.

FiveStar is an Equal Opportunity Employer.