Assistant Manager #1900

Fivestar; Bowling Green (KY); On-site; USD 34,000 - 52,000; Full time

Job summary

FiveStar is seeking an Assistant Manager to partner with the General Manager in Bowling Green, KY. You will help oversee daily store operations, including accounting, marketing, customer service, HR, and food service, while directing and supporting the store team to meet company policies.

Responsibilities include training staff, merchandising, inventory control, pricing, promotions, and safeguarding store finances.

Qualifications

• 1+ years of retail management experience or equivalent education.
• Valid driver's license.
• Must be at least 18.
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Responsibilities

• Partner with General Manager to manage overall store operations.
• Assist in accounting, marketing, customer service, HR, and food service.
• Train and develop store team; ensure policies are communicated.
• Oversee inventory levels, merchandising, pricing, and promotions.
• Ensure inventory control methods are in place and labor budget followed.
• Assist in safety and robbery prevention guidelines and store paperwork.
• Support food operation oversight and maintain food service standards.
• Act in absence of General Manager and learn P&L statements.

Skills

Customer service

Retail management

Food service

Team player

Basic computer skills

Education

High School Diploma or GED

Job description

Description

General Summary: The Assistant Manager partners with the General Manager to assist in managing the overall operations of the store, including but not limited to accounting, marketing, customer service, human resources, and food service. They manage, assist, and direct store team in their duties as required by company policy and procedures.

• Proficient in customer service, management, and food service responsibilities and is hands on in daily operations.
• Partners with FiveStar team to provide customers with service as outlined by the company's policies and procedures.
• Assists in timely and thorough training of store team.
• Assists in educating store team on policies and communications.
• Assists General Manager in addressing store issues to assure effective and long-term problem resolution.
• Merchandising and ensuring adequate inventory levels (evaluate displays, pricing, promotional signage, out of stocks).
• Practices and promotes the FiveStar treatment (friendly atmosphere, customer's needs met, suggestive selling).
• Assists in ensuring inventory control methods are in place, equipment is in good condition, adequate staffing, following labor budget, completing accounting and paperwork tasks timely, and safety and robbery prevention guidelines in place.
• Assists in oversight of food operation, evaluating appearance of food service areas, food quality, tracking, promotions, signage, and following food service guidelines.
• Responsible for store operations in the absence of the General Manager.
• Learns and understands P&L statements.

Minimum Qualifications:

• High School Diploma, GED, or equivalent experience.
• 1+ years of retail management experience and/or equivalent education.
• Valid driver's license.
• Must be at least 18
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

Minimum Qualifications:

• Learns and understands P&L statements.
• High School Diploma, GED, or equivalent experience.
• 1+ years of retail management experience and/or equivalent education.
• Must be at least 18
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

FiveStar is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.