Assistant Manager (4201 Harrison Blvd)

Zenapply; Ogden (UT); On-site; USD 38,000 - 52,000; Full time

Job summary

Beans & Brews Coffee House in Ogden, UT is seeking a full-time Assistant Manager to lead daily operations, staff, and guest experiences on the floor and behind the scenes. The role emphasizes proactive leadership, strong people skills, and balancing service with business development.

You will help train the team, enforce policies, resolve issues, plan community events, and contribute to promotions. The ideal candidate is reliable, organized, and eager to grow leadership, operations, and

Qualifications

• Strong people skills and initiative.
• Ability to balance guest service with staff support.
• Excellent communication and organizational abilities.
• Comfortable leading a team and multitasking in a fast-paced environment.
• Proactive approach to identifying and solving issues.
• Willingness to develop leadership, operations, and community initiatives.

Responsibilities

• Meet the duties of Beans & Brews Barista and Shift Lead.
• Manage cash handling, deposits, and daily task prioritization.
• Represent Beans & Brews Coffee House professionally at all times.
• Train and reinforce policies and procedures with staff.
• Identify operational or guest-service challenges and implement solutions.
• Support upper management with projects and events.
• Plan community events and in-store promotions.
• Maintain high team morale and positive engagement.
• Communicate effectively to resolve guest and employee questions.

Skills

People skills

Communication

Organizational skills

Problem-solving

Education

High School Diploma or equivalent

Job description

Description

Beans & Brews Coffee House is seeking a full-time Assistant Manager to support daily operations, staff leadership, and community engagement. This role is ideal for a motivated, proactive leader who enjoys both working on the floor and supporting management behind the scenes. Individuals who love coffee and would like to pursue a career in management with Beans & Brews are encouraged to apply.

The Assistant Manager plays a key role in maintaining a positive team culture, identifying and addressing potential issues before they arise, and assisting upper management with operational, creative, and administrative tasks. This position requires strong people skills, initiative, and the ability to balance guest service, staff support, and business development. This role is for hard-working and driven people who can think on their feet and want to improve their leadership skills every day.

Responsibilities

Assistant Managers are expected to meet all the requirements and perform the duties of Beans & Brews Barista and Shift Lead, in addition to the following:

• Manage cash handling, deposits, and prioritization of daily tasks
• Serve as a professional and positive representative of Beans & Brews Coffee House at all time
• Support upper management with training, implementation, and reinforcement of Beans & Brews policies and procedures.
• Proactively identify operational, staffing, or guest-service challenges and help implement solutions before issues escalates.
• Help maintain high team morale by encouraging, supporting, and positively engaging with staff.
• Assist with additional tasks and projects delegated by upper management to support overall business needs.
• Contribute ideas and assist with planning community events and in-store promotions.
• Have a positive, friendly, and confident personality.
• Effectively manage people, communicate well, and resolve guest and employee questions, concerns, and disagreements.

Qualifications

• Enjoys working with the public and demonstrates a friendly, confident, outgoing, and approachable personality.
• Prior retail or customer service experience required; leadership experience strongly preferred.
• Strong communication, organization, and problem-solving skills.
• Ability to take initiative, manage multiple responsibilities, and support guests, staff, and management.
• High School Diploma or equivalent required.
• Fluent English skills required due to the guest-facing nature of the position.

This role is best suited for someone who:

• Enjoys wearing many hats and understands that no two days will look the same.
• Is proactive and observant, noticing small issues before they become larger problems.
• Takes pride in supporting team morale and helping create a positive, encouraging work environment.
• Is comfortable stepping in wherever help is needed, whether on the floor, behind the scenes, or on special projects.
• Enjoys balancing hands-on work with creative and administrative responsibilities.
• Feels confident representing the business in the community and building genuine relationships with local partners.
• Thrives in fast-paced, people-centered environments that can adapt as priorities shift.
• Is dependable, organized, and able to manage multiple responsibilities at once.
• Is interested in growing leadership, operational, and community engagement skills within a small-business setting.