Assistant Manager 3072 947 W Boylston Worcester MA 01606

Domino's Franchise; Worcester (MA); On-site; USD 38,000 - 52,000; Full time

Job summary

A leading pizza restaurant in Worcester, Massachusetts, is seeking an Assistant Manager to support the General Manager in operations. The role involves inventory management, employee supervision, and maintaining high service standards. Ideal candidates will have experience in the restaurant or customer service fields and demonstrate strong leadership and communication skills. This position requires flexibility with hours, including nights and weekends.

Qualifications

• Minimum of two years of customer service or restaurant experience preferred.
• Must be at least 18 years of age.
• Strong ability to motivate and build cohesive teams.
• Excellent communication and problem-solving skills, customer-service oriented.

Responsibilities

• Count inventory and supplies on a nightly basis.
• Analyze labor and sales continually.
• Ensure facility and equipment cleanliness.
• Supervise employees efficiently and conduct onboarding for new team members.
• Prepare and package food products and manage store routines.
• Clean and maintain store and equipment; rotate commissary deliveries.
• Handle deposits and related paperwork when the GM is unavailable.

Skills

Customer service orientation

Time management

People management

Strong communication skills

Problem solving skills

Tools

POS system

Job description

Overview

The chief responsibility of Assistant Managers for Domino's is to provide managerial assistance to the store's General Manager in running and implementing operating standards in the restaurant. Assistant Managers must be adaptable and self-motivated, and have a passion for customer service. Domino's is looking for someone who thrives in a fast paced yet fun working environment and can help maintain a positive crew morale. Assistant Managers also have to know how to prepare pizzas and how best to deliver to designated places where the orders have been made. They also need to drop off nightly deposits and do the paperwork needed when the General Manager is not around. Cash management, people management and time management skills are all required for the position.

While performing the duties of this job, the team member may be required to work outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust or toxic chemicals. This job can be physically demanding: the team member may be required to use hand repetitively, stand for prolonged periods, bend over, twist, reach above shoulder level, crouch or stoop or kneel.

Responsibilities

• Counting inventory and supplies on a nightly basis
• Analyze labor and sales on a continual basis
• Ensure facility and equipment cleanliness based on company standards
• Efficient employee supervision
• Interviewing, hiring and onboarding new team members
• Preparing and packaging food products
• Cleaning and maintenance of the store and its equipment
• Rotating commissary deliveries
• Drop off nightly deposits and complete the necessary paperwork when the General Manager is not available

Qualifications

• Be at least 18 years of age
• Have a minimum two years of customer service or restaurant experience preferred
• Be enthusiastic and willing to learn
• Be able to work with minimal supervision
• Be able to motivate and build solid, cohesive teams
• Have strong communication and problem solving skills
• Be customer service oriented
• Be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise
• Be willing to learn and be comfortable performing other workstation duties within the restaurant as needed and work the above listed duties with reasonable accommodation if needed

Additional Information

Domino's Team USA stores value honesty, transparency, and accountability, and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for our team members.