Assistant Manager-18006

Orchard Group; Covington (WA); On-site; USD 27,317 - 27,731; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

401K with employer match

Paid Flex Days

Paid Training

Free Employee Meal during Shift

Job summary

A prominent food service provider in Covington is seeking an experienced Assistant Manager to enhance customer service and operational efficiency. The ideal candidate will have 1-2 years of supervisory experience in food service, alongside excellent leadership, communication, and organizational skills. This role offers a salary between $19.83 and $20.13 per hour, plus tips, and includes a comprehensive benefits package. Join a supportive environment committed to employee growth and satisfaction.

Qualifications

• 1 to 2 years of supervisory experience in food service or retail.
• Serve Safe Certified.
• Ability to calculate and analyze data.
• Basic business math and accounting skills.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Assist Restaurant General Manager in operations.
• Provide customer service management.
• Supervise team and ensure operational excellence.
• Perform operational work and train employees.
• Manage profit and loss and financial reporting.

Skills

Leadership skills

Customer service

Communication skills

Organizational skills

Time management

Education

High school diploma or equivalent

Job description

We are seeking an Assistant Manager with exceptional leadership skills and a passion for customer service.

Responsibilities (include but are not limited to):

• Serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in an individual unit
• Customer service interaction and management responsibility for more than 3 people
• Full responsibility for facilities and equipment maintenance, adherence to detailed cleaning tasks, and specific routine financial control
• Human resource responsibilities are crew training, ongoing coaching, feedback for hourly employees, health and safety audits
• Routinely performs hands-on operational work to train employees, respond to customer service needs, or otherwise role model appropriate skills and behaviors in the restaurant
• Managers provide overall leadership; recognize and motivate members of the team, and coach and train the team for operational excellence
• Positions Supervised: Shift Lead (s) and Restaurant Team Member(s)
• Maintains fast, accurate service, and positive guest relations, and ensures products are consistent with company quality standards
• Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met
• Assists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
• Participates in recruiting, interviewing, and hiring team members; conducts performance appraisals, takes disciplinary action, motivates and trains
• Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program
• Ensures food quality and 100% customer satisfaction
• Ensures complete and timely execution of corporate & local marketing plans

Qualifications:

• (1 to 2) years of supervisory experience within the food service/retail/customer service industry.
• Serve Safe Certified
• Ability to calculate/analyze data
• Basic business math and accounting skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong organizational and time management skills
• Flexibility to work evenings, weekends, and holidays
• High school diploma or equivalent (preferred)

Benefits/Other Compensation:

• Benefit Package: Medical, Dental, Vision. Employer Funded Health Reimbursement account.(eligible to enroll after 60 days of hire)
• 401K ( up to 4% Employer Safe Harbor Match)
• Paid Flex Days.
• Paid Training
• Free Employee Meal during Shift. (Discounts on a non-working day)

Additional Info:

• You must be 18 years old.
• Full-Time
• $19.83 to $20.13, plus Tip pool. ( Wages do not include Tips)

Orchard Foods provides equal employment opportunities to all employees and applicants in compliance with all federal, state, or local laws.

If you are a natural leader with a passion for customer service and a desire to succeed, we encourage you to apply for this exciting opportunity. At Jersey Mikes, we are committed to providing our employees with a supportive and positive work environment, as well as opportunities for growth and advancement.