Assistant Manager #1117

Petro Services; Jacksonville (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life Insurance

Paid Vacation & Holidays

Paid Sick Leave

Bonus Incentives

401(k) Retirement Savings with Company Match

Tuition Reimbursement Program

Career Growth Opportunities, including Store Manager

Job summary

A convenience store chain in Jacksonville is looking for an Assistant Store Manager. This position assists the Store Manager in the daily operations of a convenience store, ensuring excellent customer service while supervising staff. The ideal candidate will be at least 18 years old, have a high school diploma or equivalent, and possess previous leadership experience in a customer service role. A valid driver's license and reliable transportation are required, along with the ability to handle physical demands of the job.

Qualifications

• Must be 18 years or older and authorized to work in the US.
• Previous leadership experience in a customer service environment is preferred.
• Must communicate effectively in English in written and verbal forms.

Responsibilities

• Assist the Store Manager in managing store operations and staff.
• Supervise and support store associates in daily activities.
• Handle customer transactions and provide top-quality service.
• Ensure compliance with safety procedures and company policies.

Skills

Customer service orientation

Leadership

Inventory management

Excellent communication

Adaptability

Education

High school diploma or equivalent

Tools

Inventory management software

Microsoft Office programs

Job description

• Medical, Dental, Vision, and Life Insurance
• Paid Vacation & Holidays
• Paid Sick Leave & Short-Term Disability
• Bonus Incentives
• 401(k) Retirement Savings with Company Match
• Tuition Reimbursement Program
• Career Growth Opportunities, including Store Manager

About Us

Petro Services, Inc. operates Daily's and Shell convenience stores throughout Northeast Florida.

Categories

Cashier, Customer Service, Inventory Control, Personnel Management

Overview

The Assistant Store Manager works closely with the Store Manager to run a convenience store and retail fuel site. Most stores are open 24/7 and management personnel must be available to work a flexible schedule including nights, weekends and holidays. This is a full-time position.

Essential Job Functions

• Perform all functions of the Store Manager in his/her absence
• Greet guests and process customer transactions
• Prepare and maintain foodservice and beverage offerings
• Supervise and assist store associates in daily operations
• Provide excellent customer service and quickly resolve guest concerns, including credit card issues and equipment malfunctions
• Assist in recruiting, hiring, and training store personnel
• Create and submit daily store reports, monitor P&Ls
• Assist with personnel documentation, such as coaching and counseling
• Oversee cash handling and verify accounting accuracy
• Control merchandise and fuel inventories, including monitoring tank gauge systems
• Travel independently to neighboring locations to collect fuel survey data
• Assist with ordering, inventory, and merchandise audits
• Address employee grievances and disputes
• Maintain site appearance standards, including stocking product, cleaning, and maintenance tasks
• Implement and maintain health & safety procedures
• Ensure compliance with all laws, regulations, and company policies

Basic Qualifications & PhysicalRequirements

• 18+ years of age
• Valid driver’s license & reliable transportation
• High school diploma or equivalent
• Authorized to work in the United States
• Previous leadership experience in a customer service environment
• Familiarity with inventory management software
• Outgoing and friendly demeanor
• Excellent communication in English (hear, speak, read, and write)
• Able to safely lift 55 lbs. and carry short distances
• Able to stand and walk for 8+ consecutive hours
• Climb a step ladder, reach with arms above head, grasp with hands, bend, and crouch
• Use hands bilaterally & unilaterally
• Able to withstand extreme temperatures for brief periods, such as when stocking freezers or performing outdoor maintenance
• Accurately select options from a touch screen monitor
• Accurately count US currency and make change
• Basic computer knowledge including email and Microsoft Office programs
• Multi-task and thrive in a dynamic retail environment