Assistant Store Manager #1127

Petro Services; Ponte Vedra Beach (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance

Paid vacation

Sick leave

Bonus incentives

401(k) match

Education reimbursement

Career growth

Job summary

Petro Services, Inc. operates Daily's and Shell convenience stores across Northeast Florida.

The Assistant Store Manager collaborates with the Store Manager to run a 24/7 retail fuel site, delivering excellent guest service, managing inventories, and supervising team members. In this full-time role, you will assume Store Manager duties in their absence, recruit and train staff, oversee cash handling and reports, and ensure safety compliance while maintaining store appearance and performance

Qualifications

• 18+ years of age.
• Valid driver’s license and reliable transportation.
• High school diploma or equivalent.
• Authorized to work in the United States.
• Previous leadership experience in a customer service environment.
• Familiarity with inventory management software.
• Outgoing and friendly demeanor.
• Excellent communication in English (hear, speak, read, and write).
• Able to lift 55 lbs. and stand 8+ hours.

Responsibilities

• Perform all functions of the Store Manager in his/her absence.
• Greet guests and process customer transactions.
• Prepare and maintain foodservice and beverage offerings.
• Supervise and assist store associates in daily operations.
• Provide excellent customer service and resolve guest concerns, including credit card issues and equipment malfunctions.
• Assist in recruiting, hiring, and training store personnel.
• Create and submit daily store reports, monitor P&Ls.
• Assist with personnel documentation, such as coaching and counseling.
• Oversee cash handling and verify accounting accuracy.
• Control merchandise and fuel inventories, including monitoring tank gauge systems.
• Travel independently to neighboring locations to collect fuel survey data.
• Assist with ordering, inventory, and merchandise audits.
• Address employee grievances and disputes.
• Maintain site appearance standards, including stocking product, cleaning, and maintenance tasks.
• Implement and maintain health & safety procedures.
• Ensure compliance with all laws, regulations, and company policies.

Skills

Leadership experience

Customer service

Inventory management

Communication skills

Education

High school diploma

Tools

Inventory management software

Job description

• Medical, Dental, Vision, and Life Insurance
• Paid Vacation & Holidays
• Paid Sick Leave & Short-Term Disability
• Bonus Incentives
• 401(k) Retirement Savings with Company Match
• Education Reimbursement Program
• Career Growth Opportunities, including Store Manager

About Us

Petro Services, Inc. operates Daily's and Shell convenience stores throughout Northeast Florida.

Categories

Cashier, Customer Service, Inventory Control, Personnel Management

Overview

The Assistant Store Manager works closely with the Store Manager to run a convenience store and retail fuel site. Stores are open 24/7/365 and management personnel must be available to work a flexible schedule including nights, weekends and holidays. This is a full-time position.

Essential Job Functions

• Perform all functions of the Store Manager in his/her absence
• Greet guests and process customer transactions
• Prepare and maintain foodservice and beverage offerings
• Supervise and assist store associates in daily operations
• Provide excellent customer service and quickly resolve guest concerns, including credit card issues and equipment malfunctions
• Assist in recruiting, hiring, and training store personnel
• Create and submit daily store reports, monitor P&Ls
• Assist with personnel documentation, such as coaching and counseling
• Oversee cash handling and verify accounting accuracy
• Control merchandise and fuel inventories, including monitoring tank gauge systems
• Travel independently to neighboring locations to collect fuel survey data
• Assist with ordering, inventory, and merchandise audits
• Address employee grievances and disputes
• Maintain site appearance standards, including stocking product, cleaning, and maintenance tasks
• Implement and maintain health & safety procedures
• Ensure compliance with all laws, regulations, and company policies

Basic Qualifications & Physical Requirements

• 18+ years of age
• Valid driver’s license & reliable transportation
• High school diploma or equivalent
• Authorized to work in the United States
• Previous leadership experience in a customer service environment
• Familiarity with inventory management software
• Outgoing and friendly demeanor
• Excellent communication in English (hear, speak, read, and write)
• Able to safely lift 55 lbs. and carry short distances
• Able to stand and walk for 8+ consecutive hours
• Climb a step ladder, reach with arms above head, grasp with hands, bend, and crouch
• Use hands bilaterally & unilaterally
• Able to withstand extreme temperatures for brief periods, such as when stocking freezers or performing outdoor maintenance
• Accurately select options from a touch screen monitor
• Accurately count US currency and make change
• Basic computer knowledge including email and Microsoft Office programs
• Multi-task and thrive in a dynamic retail environment