Assistant Manager #1114

Petro Services; Jacksonville (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life Insurance

Paid Vacation & Holidays

401(k) Retirement Savings with Company Match

Tuition Reimbursement Program

Bonus Incentives

Tuition reimbursement

Career growth opportunities including/

Job summary

A convenience store operator in Jacksonville is seeking an Assistant Store Manager. This full-time role involves collaborating with the Store Manager to oversee operations at a busy convenience store. Responsibilities include managing staff, ensuring peak customer service, and handling inventory. Candidates should be at least 18 years old, possess a valid driver's license, and have prior leadership experience in a customer-centric environment. The position offers competitive benefits and growth opportunities.

Qualifications

• 18+ years of age.
• Valid driver’s license & reliable transportation.
• Authorized to work in the United States.
• Able to lift 55 lbs.
• Strong communication skills in English.
• Basic knowledge of Microsoft Office.

Responsibilities

• Assist Store Manager in daily operations.
• Resolve guest concerns swiftly.
• Supervise daily store activities.
• Prepare foodservice offerings.
• Manage inventory and cash handling.
• Conduct recruiting and training.
• Create daily store reports and monitor P&L.
• Oversee cash handling and ensure accounting accuracy.
• Control merchandise and fuel inventories; monitor tank gauges.
• Travel to neighboring locations to collect fuel survey data.
• Assist with ordering, inventory, and merchandise audits.
• Maintain site appearance and safety procedures.

Skills

Leadership experience

Excellent communication

Customer service skills

Inventory management familiarity

Multi-tasking ability

Friendly demeanor

Microsoft Office

Education

High school diploma or equivalent

Tools

Basic computer knowledge

Inventory management software

Job description

• Medical, Dental, Vision, and Life Insurance
• Paid Vacation & Holidays
• Paid Sick Leave & Short-Term Disability
• Bonus Incentives
• 401(k) Retirement Savings with Company Match
• Tuition Reimbursement Program
• Career Growth Opportunities, including Store Manager

About Us

Petro Services, Inc. operates Daily's and Shell convenience stores throughout Northeast Florida.

Categories

Cashier, Customer Service, Inventory Control, Personnel Management

Overview

The Assistant Store Manager works closely with the Store Manager to run a convenience store and retail fuel site. Most stores are open 24/7 and management personnel must be available to work a flexible schedule including nights, weekends and holidays. This is a full-time position.

Essential Job Functions

• Perform all functions of the Store Manager in his/her absence
• Greet guests and process customer transactions
• Prepare and maintain foodservice and beverage offerings
• Supervise and assist store associates in daily operations
• Provide excellent customer service and quickly resolve guest concerns, including credit card issues and equipment malfunctions
• Assist in recruiting, hiring, and training store personnel
• Create and submit daily store reports, monitor P&Ls
• Assist with personnel documentation, such as coaching and counseling
• Oversee cash handling and verify accounting accuracy
• Control merchandise and fuel inventories, including monitoring tank gauge systems
• Travel independently to neighboring locations to collect fuel survey data
• Assist with ordering, inventory, and merchandise audits
• Address employee grievances and disputes
• Maintain site appearance standards, including stocking product, cleaning, and maintenance tasks
• Implement and maintain health & safety procedures
• Ensure compliance with all laws, regulations, and company policies

Basic Qualifications & Physical Requirements

• 18+ years of age
• Valid driver’s license & reliable transportation
• High school diploma or equivalent
• Authorized to work in the United States
• Previous leadership experience in a customer service environment
• Familiarity with inventory management software
• Outgoing and friendly demeanor
• Excellent communication in English (hear, speak, read, and write)
• Able to safely lift 55 lbs. and carry short distances
• Able to stand and walk for 8+ consecutive hours
• Climb a step ladder, reach with arms above head, grasp with hands, bend, and crouch
• Use hands bilaterally & unilaterally
• Able to withstand extreme temperatures for brief periods, such as when stocking freezers or performing outdoor maintenance
• Accurately select options from a touch screen monitor
• Accurately count US currency and make change
• Basic computer knowledge including email and Microsoft Office programs
• Multi-task and thrive in a dynamic retail environment
• Pass a pre-hire drug screen and background check