Assistant Manager 09192660 South Fifth St

Domino's Franchise; Springfield (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading pizza franchise is seeking a motivated Team Leader to assist in overseeing daily operations in Springfield, IL. This role involves leading a team, ensuring customer satisfaction, and managing inventory. Ideal candidates should possess leadership skills, excellent communication abilities, and experience in retail operations. The position requires flexibility to work varied shifts and a valid driver's license. Join us in creating an exceptional dining experience!

Qualifications

• Proven leadership skills with the ability to motivate and guide team members.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and decision-making skills.
• Flexibility to work various shifts, including weekends and holidays as needed.

Responsibilities

• Assist the Manager in overseeing daily operations.
• Lead and motivate team members to achieve performance goals.
• Handle customer inquiries and resolve complaints.
• Support inventory management and staff performance.
• Ensure compliance with safety protocols.

Skills

Leadership

Communication

Problem-solving

Time management

Customer service

Computer literacy

Education

Bachelor's degree in Business Administration or related field

Tools

MS Office

Job description

Responsibilities

• Assist the Manager in overseeing daily operations and ensuring smooth functioning of the business
• Lead and motivate team members to achieve performance goals and maintain high standards of customer service
• Handle customer inquiries, resolve complaints, and ensure customer satisfaction
• Support inventory management, including stock ordering and tracking
• Assist in creating employee schedules and managing staff performance
• Contribute to the implementation of company policies and procedures
• Participate in training and development of new team members
• Assist in financial tasks such as cash handling, deposits, and basic reporting
• Ensure compliance with safety and security protocols
• Step in for the Manager in their absence, making decisions and handling escalated issues

Qualifications

• Proven leadership skills with the ability to motivate and guide team members
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and decision-making skills
• Proficiency in time management and multitasking
• Customer‑oriented mindset with a commitment to providing exceptional service
• Computer literacy, including proficiency in MS Office and familiarity with point‑of‑sale systems
• Knowledge of retail operations and customer service best practices
• Basic understanding of financial management and reporting
• Bachelor's degree in Business Administration or related field preferred
• Flexibility to work various shifts, including weekends and holidays as needed

What are we looking for?

• Experience leading a team of 3 to 30 people, motivating them at the right time and doing the right thing while creating a great place to work.
• A clean driving record and ability to pass a Motor Vehicle Record check, with reliable insured vehicle and valid driver's license.
• A role model with punctuality, great attitude to customers and co‑workers, and high standards for yourself and the rest of the team.
• Availability to work when the team needs you most, including weekends and holidays; stores operate 365 days a week.
• At least 18 years old.