Assistant Manager (04751) - Lebanon, PA

Domino's; Pennsylvania; On-site; USD 35,000 - 50,000; Full time

Job summary

Domino's in Lebanon, PA is seeking a dynamic and organized Assistant Manager to support daily operations and manage staff. You will be crucial in ensuring excellent customer service and motivating your team to achieve performance goals.

The ideal candidate has supervisory experience, strong leadership skills, and a commitment to high standards of service. This role requires flexibility in working hours and the ability to engage directly with customers to resolve issues effectively.

Qualifications

• Proven experience in a supervisory or management role.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Assist the Manager in overseeing daily operations.
• Supervise and motivate team members.
• Handle customer inquiries and ensure customer satisfaction.
• Manage schedules and assign tasks.

Skills

Leadership skills

Communication

Problem-solving

Time management

Customer service orientation

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Office Suite

Job description

• Job Category Org: Store Assistant Manager

Job Description

We are seeking a dynamic and organized Assistant Manager to join our team in Lebanon, PA. As an Assistant Manager, you will play a crucial role in supporting daily operations, managing staff, and ensuring excellent customer service.

• Assist the Manager in overseeing daily operations and implementing company policies and procedures
• Supervise and motivate team members to achieve performance goals and maintain high standards of service
• Handle customer inquiries, resolve issues, and ensure customer satisfaction
• Manage schedules, assign tasks, and coordinate team activities to maximize efficiency
• Assist in training and developing new team members
• Monitor inventory levels and place orders as needed
• Prepare and analyze reports on sales, productivity, and other key performance indicators
• Ensure compliance with safety regulations and maintain a clean, organized work environment
• Step in for the Manager in their absence, making decisions and handling escalated issues

Qualifications

• Proven experience in a supervisory or management role, preferably in a related industry
• Strong leadership skills with the ability to motivate and guide team members
• Excellent communication and interpersonal skills
• Demonstrated problem‑solving abilities and decision‑making skills
• Proficiency in Microsoft Office Suite and ability to learn new software systems quickly
• Strong time management skills and ability to prioritize tasks effectively
• Customer service‑oriented with a commitment to maintaining high standards
• Bachelor's degree in Business Administration or related field preferred
• Ability to work flexible hours, including evenings, weekends, and holidays as needed
• Must be able to work on‑site in Lebanon, PA

Additional Information

• Ability to differentiate between hot and cold surfaces

Temperaments

• The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions

Physical Requirements including, but not limited to the following:

• Standing – most tasks are performed from a standing position
• Walking – required for routine movement within the store
• Lifting – bulk product deliveries are made twice a week or more; deliveries may include cases weighing up to 50 pounds with dimensions of up to 3' x 1.5'; cases may be lifted from floor and stacked onto shelves up to 72 inches high
• Carrying – large cans weighing 3 pounds, 7 ounces are carried from the workstation to storage shelves; occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store; trays of pizza dough are carried three at a time over short distances, weighing approximately 12 pounds per tray
• Pushing – to move trays placed on dollies; a stack of trays on a dolly is approximately 24–30 and requires a force of up to 7.5 pounds to push; trays may also be pulled
• Climbing – infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance; forward bending at the waist is necessary at the pizza assembly station; toe room is present, but workers cannot flex knees while standing at this station; this position lasts approximately 30–45 seconds at a time, repeated continuously during the day; forward bending also occurs at the front counter and when stocking ingredients
• Crouching/Squatting – performed occasionally to stock shelves and to clean low areas
• Reaching – performed continuously; up, down and forward
• Hand Tasks – eye‑hand coordination is essential; use of hands is continuous during the day; frequently activities require the use of one or both hands; shaping pizza dough requires frequent and forceful use of forearms and wrists

Job Location