Store Assistant Manager: Lead Operations & Team Growth

Domino's; Harrisburg (Dauphin County); On-site; USD 45,000 - 60,000; Full time

Job summary

Domino's Harrisburg is seeking an Assistant Manager to support daily operations, lead a team, and ensure exceptional service. You will supervise shifts, develop staff schedules, monitor performance, and collaborate with management to meet store goals.

Ideal candidates have 2–4 years of supervisory experience, strong leadership and communication skills, and a customer-service mindset. This role offers growth opportunities and requires commitment to Domino's standards and procedures.

Qualifications

• 2–4 years of supervisory or management experience in a corporate environment.
• Proven ability to lead, motivate, and develop team members effectively.
• Strong interpersonal and communication skills, both written and verbal.
• Excellent organizational and time management abilities.
• Demonstrated problem-solving and decision-making skills.
• Customer service orientation with a focus on satisfaction and relationship building.
• Proficiency with management software, scheduling systems, and Microsoft Office applications.
• Ability to analyze performance metrics and data to drive operational improvements.
• Experience with budget management and cost control (preferred).
• Conflict resolution and mediation experience (preferred).
• Knowledge of relevant industry practices and standards (preferred).

Responsibilities

• Supervise and manage daily operations of the assigned department or location, ensuring efficiency and adherence to company standards.
• Lead, mentor, and motivate team members to achieve performance goals and maintain high levels of employee engagement.
• Develop and implement schedules, allocate resources effectively, and manage workflow to optimize productivity.
• Monitor team performance, conduct regular performance reviews, and provide constructive feedback to support professional development.
• Maintain open communication with team members and upper management, escalating issues and concerns appropriately.
• Ensure compliance with company policies, procedures, and applicable regulations.
• Analyze operational metrics and performance data to identify areas for improvement and implement solutions.
• Support the onboarding and training of new team members to ensure a smooth transition.
• Address customer inquiries and concerns with professionalism, working to resolve issues and maintain satisfaction.
• Prepare reports, documentation, and other administrative materials as required.
• Collaborate with other departments to support organizational goals and cross-functional initiatives.

Skills

Leadership

Team management

Customer service

Communication

Organizational skills

Problem solving

Data analysis

Budgeting

Conflict resolution

Industry knowledge

Tools

Scheduling software

MS Office

POS system

Job description

Domino's Harrisburg is seeking an Assistant Manager to support daily operations, lead a team, and ensure exceptional service. You will supervise shifts, develop staff schedules, monitor performance, and collaborate with management to meet store goals.

Ideal candidates have 2–4 years of supervisory experience, strong leadership and communication skills, and a customer-service mindset. This role offers growth opportunities and requires commitment to Domino's standards and procedures.