Assistant Manager (02900) - 407 E University Ave
Full-time
Job Category Org: Store Assistant Manager
We are seeking an enthusiastic and dedicated Assistant Manager to join our team at our location on 407 E University Ave in Urbana, United States. As an Assistant Manager, you will play a crucial role in ensuring smooth daily operations, delivering exceptional customer service, and supporting the store's success.
Responsibilities
- Oversee daily store operations and ensure efficient workflow
- Manage and motivate team members to maintain high performance standards
- Handle customer inquiries and resolve issues promptly and professionally
- Assist in training and developing new team members
- Manage cash handling and financial transactions accurately
- Maintain a clean and organized work environment
- Implement and enforce company policies and procedures
- Assist in inventory management and stock control
- Collaborate with the store manager to achieve sales targets and improve store performance
- Ensure compliance with food safety regulations and quality standards
- Respond to and address customer feedback to improve overall satisfaction
- Assist in creating staff schedules and managing employee hours
Qualifications
- Proven experience in customer service, preferably in the food service or retail industry
- Strong leadership skills with the ability to motivate and manage a team
- Excellent communication and interpersonal skills
- Proficiency in cash handling and basic math skills
- Ability to multitask and work efficiently in a fast-paced environment
- Demonstrated problem-solving skills and decision-making abilities
- Knowledge of food safety regulations and practices
- Physical ability to lift up to 25 pounds and stand for extended periods
- Flexibility to work various shifts, including evenings, weekends, and holidays
- Proficiency in using point-of-sale systems and basic computer applications
- High school diploma or equivalent; additional education or training in business management is a plus
- Food handler's certification or willingness to obtain one
- Positive attitude and commitment to delivering exceptional customer experiences
- Experience leading a team; manage a staff of 3 to 15 people
- A clean driving record and ability to pass a Motor Vehicle Record check; reliable insured vehicle and valid driver's license
- Minimum age 18 years
- Ability to work when the team needs you most, including weekends and holidays; schedule flexibility
Job Location
407 E University Ave, Urbana, United States