Assistant Manager

Socket.dev; Woodburn (OR); On-site; USD 42,000 - 60,000; Full time

Job summary

Socket.dev is seeking a Store Manager-on-Duty to oversee daily operations, promote customer service, and drive sales profitability. You will supervise staff, manage schedules, monitor inventory, and ensure security and proper recordkeeping in a retail environment.

The role requires strong communication, adaptability, and experience with POS systems and Microsoft Office. You may be asked to operate forklift or propane in some locations, with training provided as needed.

Qualifications

• 3 years of experience in a retail environment.
• High school diploma or equivalent.
• Strong written and verbal communication skills.
• Proficient with store operations and clerical tasks.
• Familiar with Microsoft Word and Excel.
• Adaptable to changing work environments.

Responsibilities

• Coordinate sales promotion activities and merchandise displays.
• Recruit, train, develop, and communicate with staff and assess performance.
• Plan and prepare work schedules to assign associates to duties.
• Monitor and order merchandise from distribution center to replenish stock.
• Ensure compliance with security, sales, and recordkeeping procedures.
• Address and resolve customer complaints or inquiries.
• Open and close the store, including security duties.
• Manage payroll budget and store costs with corporate.
• In the absence of the Store Manager, assume all duties to operate daily.

Skills

Eagle Browser

POS system

Microsoft Word

Excel

Communication skills

Interpersonal skills

Adaptability

Education

High School Diploma

Tools

Eagle Browser

POS System

Microsoft Word

Excel

Job description

Description

Primary Purpose: To be responsible for all daily store operations when operating as the manager-on-duty. To assist the Store Manager in managing all aspects of the retail store by promoting and maintaining customer service. In addition, to be responsible for overseeing the operation of the store to maximize sales and profitability through merchandise, inventory, expense control, human resource management, and managing operating costs and shrinkage.

Essential Duties and Responsibilities

• Coordinate sales promotion activities and prepare (or lead associates to prepare) merchandise displays and signage.
• Recruit, train, develop, and communicate with all staff and assess performance on a daily, monthly, and annual basis.
• Plan and prepare work schedules to assign associates to specific duties.
• Monitor and order merchandise from distribution center to replenish merchandise in store.
• Ensure compliance of associates with established security, sales, and recordkeeping procedures and practices.
• Address, problem-solve, and resolve customer complaints or inquiries.
• Open and close the store when needed, including security and related duties.
• Manage payroll budget and fiscal responsibilities with corporate office.
• In the absence of the Store Manager, assume all duties of the Store Manager to make appropriate decisions for the daily operations of the store.

Other Duties and Responsibilities

• May be required to operate a forklift on occasion. Forklift certification will be required and obtained on the job.
• May be required to dispense propane on occasion. Propane certification will be required and obtained on the job. Help in departments when needed.
• Perform daily cleaning - such, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the store floor.
• Other duties assigned as needed.

Qualifications

• 3 years of experience working in a retail environment preferred.
• Advanced knowledge of Eagle Browser preferred.
• Experience working in different departments of the store preferred.
• Advanced knowledge of operating a POS system preferred.
• High School Diploma or equivalent combination of education and experience.
• Ability to obtain and possess valid driver’s license and insurance.
• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Familiar with standard retail concepts and practices.
• Familiar with reading and understanding industry and financial reports.
• Experience using Microsoft Word and Excel.