Assistant Manager

Arc Thrift Stores; Westminster (CO); Presencial; USD 34.000 - 48.000; Jornada completa

Descripción de la vacante

Arc Thrift Stores in Westminster, CO is seeking an Assistant Store Manager to lead daily store operations, supervise staff, and help achieve sales plans while upholding customer service standards.

You will hire and train associates, review performance, manage deposits and cash handling, enforce safety procedures, and ensure open/close duties are carried out with accountability and a collaborative team culture.

Formación

• Two years of supervisory experience managing a minimum of 5 people.
• Experience working with a diverse workforce.
• Ability to work with individuals possessing developmental disabilities.
• Strong written and verbal communication skills.
• Good listener with attention to detail.
• Well-organized and self-directed.
• PC literate, Windows based platform.

Responsabilidades

• Achieves sales plan in the store by supervising departments.
• Manages hiring and interviewing to staff the store.
• Evaluates performance and suggests wage changes or actions.
• Promotes open communication and compliance with laws.
• Provides training and feedback to employees.
• Documents disciplinary actions and performance notes.
• Maintains daily attendance records for departments.
• Resolves problems promptly with associates.
• Manages store funds, cash handling, and deposits.
• Implements safety guidelines and reports issues.
• Open and close the store as required.
• Oversees operations and replenishment for production areas.
• Supports customer service programs and standards.
• Performs other duties as assigned by the Store Manager.

Conocimientos

Leadership

Staff supervision

Customer service

Communication

Hiring/Interviewing

Accounting basics

PC literacy

Descripción del empleo

Job Details

Job Location: Westminster - Westminster, CO 80003, Position Type: Full Time, Salary Range: $29.61 - $29.61 Salary, Job Shift: Any,

Position Description

Job Title: Assistant Store Manager

01/2005

FLSA Status – Exempt

Summary

Manages production operations by implementing plans, procedures and policies to achieve store sales plans. This position supervises associates assigned by the Store Manager. Manages the store in the absence of the store manager. Plays a key role within the store with employees and customers. Reports directly to the Store Manager

Essential Duties and Responsibilities

• Achieves sales plan in the store, by supervising individual departments.
• Manages production operations including hiring qualified store employees by screening applications and evaluating applicants during interviews.
• Evaluates the performance of the production crews; makes appropriate changes to the production process, recommends wage changes, and disciplinary actions to the Store Manager.
• Supports the corporate culture by promoting a management style of open communication, accountability and consistent treatment of all employees as well as compliance with all Federal and State laws.
• Provides training by answering questions, giving directions and offering constructive feedback about task performance to employees. Reviews the ARC Thrift Store Employee Reference Guide with employees as appropriate.
• Writes disciplinary actions, performance feedback for employees and communicates effectively with the employees regarding these matters.
• Mantains daily employee attendance records for assigned departments and effectively communicates with employees.
• Prompt decision making to resolve problems submitted by associates.
• Ensure full accountability in daily handling of assigned store funds, register operations and accuracy in daily deposits.
• Provide safety guidelines to employees, coach employees regarding safety issues, identify and promptly report safety concerns to the Store Manager.
• Open and close the store as required.
• Manages operations/replenishment production as appropriate.
• Implement all aspects of the customer service program.
• The assistant manager ensures that associates handle all duties in the store, even when associates are absent.
• Performs other duties and responsibilities as assigned by the Store Manager.

Supervisory Responsibilities

Responsible for supervising associates and other supervisors as assigned by the Store Manager, in support of the overall store operations.

Qualifications

Knowledge, Skill and Ability

• Ability to identify merchandise quality and price it competitively.
• Evidence of training, leading and guiding associates to achieve objectives.
• Ability to interact effectively with employees, external contacts and customers.
• Ability to read and comprehend instructions, short correspondence and memos.
• Ability to write employee performance memos, which provide clear feedback to employees.
• Ability to effectively present information in one-on-one and small group situations to customers and employees of the organization.
• Ability to add, subtract, multiply, divide and figure percentages to effectively use operational reports.
• Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.

Education and/or Experience Required

• Two years supervisory experience managing a minimum of 5 people is required or equivalent retail thrift store experience.
• Experience working with a diverse workforce.
• Ability to work with individuals possessing developmental disabilities.
• Ability to use good judgment.
• Energy to take on fast-paced work.
• Strong written and verbal communication skills.
• Good listener.
• Well-organized and self-directed.
• PC literate, Windows based platform

Physical Demands

• Works inside in a production and retail environment.
• While performing the duties of this job, the employee is regularly required to speak, hear, stand and move throughout the store.
• Use upper body strength to frequently lift and/or move up to 20 pounds.
• While performing the duties of this job, the employee may occasionally be exposed to dust from donations.

Qualifications: