Assistant Manager

Affinity Management Services, LLC; West Palm Beach (FL); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Fully paid medical insurance

Dental, vision, life insurance (volunt

401(k) Plan after 90 days

Job summary

Affinity Management Services is seeking an Assistant Community Association Manager to support the operation of communities served in Miami-Dade, Broward, and Palm Beach County. You will cultivate relationships with boards and homeowners, manage vendors, and ensure maintenance and efficient governance of subdivisions within the Master association.

You will assist the Community Association Manager, oversee budgets and financial reporting, prepare meeting agendas, review contracts and RFPs, and

Qualifications

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Professional communication skills (phone, interpersonal, written, verbal).
• Exceptional customer service skills.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling).
• Bilingual proficiency preferred.
• 2 years of experience in property management preferred.

Responsibilities

• Oversee subdivisions within the Master association to ensure proper management and adherence to community standards.
• Develop and maintain professional relationships with the Board of Directors and homeowners; respond to service requests and investigate complaints.
• Foster relationships with association vendors; supervise service quality and collaboration.
• Assist in planning and implementing systems to protect community assets and records.
• Inspect community and facilities; ensure safety rules are communicated and enforced.
• Investigate accidents and claims for property damage and prepare detailed reports.
• Prepare meeting agendas; manage files and attend Board and Annual or Special meetings.
• Assist in preparing monthly financial reports; analyze variance and ensure accuracy.

Skills

Microsoft Office

Communication skills

Customer service

Business writing

Bilingual preferred

General computer skills

Job description

Affinity Management Services is an Association Management Company proudly serving Miami-Dade, Broward, and Palm Beach County! We have grown over time due to our commitment to creating a first-class living environment for our residents and enriching the quality of life in our communities through our innovative services. As the demand for our services continues to grow, we are looking for individuals to join us on our quest to empower and transform each community we partner with.

Job Summary

As an Assistant Community Association Manager at Affinity Management Services, you will support the overall operations of the community by cultivating positive relationships with association boards, addressing unit owners' needs, managing vendors, and ensuring the community is well-maintained and efficiently run. You will play a key role in assisting the Community Association Manager and ensuring the smooth functioning of the subdivisions within the Master association.

Key Responsibilities

• Oversee the subdivisions within the Master association, ensuring they are well-managed and meet community standards.
• Develop and maintain professional relationships with the Board of Directors and homeowners, promptly addressing service requests and investigating serious complaints.
• Foster relationships with association vendors to ensure cooperation and supervise the quality of their services.
• Assist in planning, directing, and overseeing the implementation of comprehensive systems for the protection of community assets and records.
• Inspect the community and facilities to determine maintenance and security needs, ensuring safety rules are communicated and enforced.
• Investigate accidents and claims for property damage, including damage or destruction to common elements, and prepare detailed written reports.
• Prepare meeting agendas, supervise file and record management, and attend Board of Directors and Annual or Special Meetings.
• Assist in the preparation of monthly financial reports, ensuring accuracy and variance trend analysis.
• Support the management of the association's finances, understand financial statements, and provide guidance to the board for sound decision-making.
• Help prepare the association's annual budget, analyze expenses item by item, and suggest adequate funding for financial responsibility.
• Prepare RFPs for job requests and analyze bids to ensure accurate comparison and presentation of project specifications.
• Provide reports to the Board of Directors with recommendations to enhance community appearance, values, and promote harmony among residents.
• Respond to and act on association emergencies in a timely manner.
• Assist in managing major improvement projects, including preparing RFPs for projects exceeding $10,000, coordinating meetings, and overseeing vendor interactions.
• Schedule and review staff assignments to ensure adequate coverage while working within the assigned budget.
• Review and approve payroll for direct employees and vendor invoices before payment.

Requirements

• Proficiency in Microsoft Office products (Word, Excel, Outlook, etc.).
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Exceptional customer service skills.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.).
• Bilingual proficiency is preferred.
• 2 years of experience in property management is preferred.
• General computer skills required.

Who We Are

At Affinity Management Services, we are passionate about community association management. We value knowledge sharing and welcome new team members who enjoy the challenges of community association and property management, including Homeowners Associations, Condominiums, and Apartments.

Our Values

• Relationship Focus: We exceed expectations and build lasting relationships.
• Teamwork: We collaborate and take collective ownership of our clients' needs.
• Professionalism: We hold ourselves to a high standard and have a continued commitment to self-development.
• Solutions Driven: We anticipate, adapt, and implement the right strategy and process.

What We Offer

We invite you to be a member of our team, where you can enjoy a comprehensive benefits package, including:

• Fully paid medical insurance
• Voluntary dental, vision, life insurance, and short-term disability
• 401(K) Plan after 90 days of employment

Additionally, we provide competitive pay, paid time off, a respectful, caring, and positive working environment. You will have opportunities for growth and promotion within the organization, including specialized training, industry-related organization memberships, and mentoring support to help you achieve your career development aspirations.

Note: The company provides a disclaimer that the job post may not be an exhaustive list of all responsibilities and requirements, and the essential functions of the job may change based on business necessity.

Affinity Management Services is committed to a non-smoking and drug-free environment. We are dedicated to fair treatment of all applicants and associates without regard to factors such as race, national origin, sex, age, disability, veteran status, sexual orientation, or gender identity, as protected by law.