Assistant Manager

The Normal Brand; West Des Moines (IA); On-site; USD 23,000 - 30,000; Full time

Job summary

The Normal Brand is seeking a full-time store leader in West Des Moines, IA to drive a high-energy shopping experience. You will lead a team to deliver exceptional service, manage inventory, and uphold brand standards across the store environment.

Responsibilities include coaching staff, maximizing revenue through excellent selling, maintaining store cleanliness, and building guest relationships. Weekend and holiday availability is required to maintain full-time status.

Qualifications

• 1-2 years retail apparel experience.
• Eager to learn through feedback in a fast-paced environment.
• Experience managing inventory.
• Superior organization and time management.
• Team player who takes ownership and has positive energy.
• Flexible weekend/holiday availability and 35-40 hours for full-time status.

Responsibilities

• Lead a team to deliver outstanding customer experience and revenue.
• Maintain high customer service standards throughout the store and team.
• Build relationships with guests and encourage suggestive selling.
• Monitor inventory and replenish sales floor as needed.
• Maintain a clean store and merchandise to Normal standards.
• Gives constructive feedback on product sell-through to Store Leader.

Skills

Retail leadership

Customer service

Inventory management

Organization skills

Time management

Team player

Data driven

Tools

Shopify

Shopify POS

Microsoft Word

Excel

Google Drive

Job description

Description

The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 500 stores in the US. We're expanding our brick-and-mortar presence across the US. Each store is a unique experience where a clean, high energy, and fun environment is of utmost importance.

Description

The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 500 stores in the US. We're expanding our brick-and-mortar presence across the US. Each store is a unique experience where a clean, high energy, and fun environment is of utmost importance.

Responsibilities

• "Our goal is to make peoples' day better, sell clothes, and have FUN!"
• Inspire, develop and lead team to drive an excellent customer experience and revenue
• Implement high customer service standards throughout the store and team
• Create, and maintain relationships with our guests
• Encourage suggestive selling to maximize revenue
• Monitor inventory and replenish sales floor as needed
• Maintain a clean store and merchandise to Normal standards
• Gives constructive feedback on product sell through to Store Leader
• Mentor and develop team through clear communication
• Educate and train team on product knowledge
• Support Store Manager on any aspect of the business
• Embrace an environment that is respectful in communication
• Responsible for securing store

Requirements

• 1-2 years retail apparel experience
• Eager to learn through feedback and solve problems in a fast paced environment
• Experience working with and/or managing inventory
• Superior organization and time management
• Team player, has fun, and takes ownership
• Self-starter
• Independent, Goal oriented, Data driven, Competitive, and positive energy
• People person - approachable, friendly
• Strong retail business acumen
• Inventory integrity
• Strong Proficiency with Microsoft word, Excel and Google Drive
• Ability to adapt quickly to new systems and processes
• Flexible availability. Must be available to work weekends and holidays
• 35-40 hours to maintain full time status

What will make you stand out

• 3+ years of retail leadership experience
• Fashion/apparel industry experience
• Passion for making people happy
• Proficiency with Shopify and Shopify POS
• Strong integrity
• Excellent fashion sense
• Self- awareness
• Humble, Hungry, and Smart

Benefits

Compensation

• Paid hourly and bi-weekly
• Bonus opportunities
• Employee Discount
• Health Benefits
• 401k