Assistant Manager

Poke House; Walnut Creek (CA); Presencial; USD 50.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Compensation

Annual Raises

Flexible Scheduling

Employee Meal Program

Referral Bonuses

Promotes from within

Descripción de la vacante

Poke House in Walnut Creek is looking for a reliable and energetic Restaurant Manager to lead a team and ensure exceptional customer experiences. Responsibilities include staff training, scheduling, and compliance with operational standards.

The ideal candidate will have at least one year of restaurant management experience and strong leadership skills. A Serv Safe certification will be provided by Poke House. Competitive compensation and employee perks such as flexible scheduling and referral bonuses are offered.

Formación

• At least 1 year of restaurant management experience.
• Minimum age of 21 for the Assistant Manager position.
• Commitment to full-time hours with flexibility.

Responsabilidades

• Oversee employee training and performance evaluations.
• Conduct and send weekly reports to the Regional Manager.
• Ensure a positive guest experience and maintain operational standards.

Conocimientos

Customer service skills

Leadership

Ability to handle conflict

Communication

Descripción del empleo

The ideal Poke House candidate will:

• Be a reliable, energetic, and motivated individual
• Have a cheerful, friendly, and enthusiastic attitude and display a positive approach to all assignments
• Love to help and serve customers and possess exceptional customer service skills
• Have the ability to lead a team and maintain positive working relationships with all team members
• Have the ability to maintain a professional appearance at all times
• Be able to adapt to a fast-paced work environment with changing customer volume levels
• Have the ability to speak clearly, listen attentively, and follow instructions
• Have a complete understanding of all Poke House rules and regulations

Expectations & Responsibilities

• Ability to handle conflict
• Ability to work a rotating schedule as needed
• Ability to cover shifts due to call-offs
• Ability to remain calm under pressure and stressful situations
• Make and publish schedules every week
• Conduct and send Weekly Reports to the Regional Manager regarding sales, labor, and progress of the store
• Oversee employee training and, when necessary, termination of employees with guidance of the Regional Manager
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas
• Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances
• Conduct product quality checks by taste testing and inspecting food to ensure the quality of food is consistent and up to standards
• Maintain a professional restaurant image such as proper staff presentation and appearance standards
• Assist in vendor and inventory ordering of products
• Ensure a positive guest experience
• Assist Store Manager with completing employee quarterly performance evaluations
• Announce operational and procedural changes
• Assist Store Manager in conducting monthly store meetings

Requirements

• At least 1 year of restaurant management experience (References will be requested)
• At least 21 years of age (Assistant Manager)
• Commit to working at least 5 days a week | Full Time (80 hours per pay period) + overtime if needed
• Be able to communicate in the primary language(s) of the work location
• Manager Serv Safe certification paid for by Poke House (Within 90 days of employment)
• Open and flexible availability (variable hours/days, including nights, weekends, and holidays, as needed)
• Physical requirements: Long periods of standing, walking, and lifting (up to 25 lbs)

Poke House Perks

• Competitive Compensation
• Annual Raises
• Flexible Scheduling
• Employee Meal Program
• Referral Bonuses
• We promote from within | All Corporate employees were promoted from in-store positions!

Job Type: Full-time