Assistant Manager

Freddy's Frozen Custard & Steakburgers; Upper Leacock Township (PA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Benefits

401(k) with company match

Paid Time Off

Meal allowance

Job summary

Freddy's Frozen Custard & Steakburgers in Lancaster, PA is seeking an Assistant General Manager to lead guest relations, staff development, and store performance. The role emphasizes driving sales, managing profits, and delivering exceptional service with a team-focused culture.

The candidate should have prior restaurant management experience, including hiring, training, coaching, and motivating employees to achieve high standards and consistent operations.

Qualifications

• 1+ year in a restaurant management or leadership role.
• Experience in hiring, training and retaining staff.
• Leadership demonstrated through coaching, directing and motivating teams.
• Experience reading financial statements and sales data to drive results.
• Attention to detail and quality standards in a fast-paced setting.
• Strong communication with guests and team members.

Responsibilities

• Collaborate with management to maintain a strategic vision for the restaurant.
• Develop a culture delivering great food and service execution.
• Hire, train and retain team members to meet growth goals.
• Drive profits and sales growth through effective operations.

Skills

Guest service leadership

Team development

Coaching & motivation

Financial data literacy

Inventory & scheduling

Profit & sales mindset

Effective communication

Desktop software

Tools

Excel

Spreadsheets

Labor management software

Job description

Freddy's is looking for managers who are passionate about guest relations, employee development and business growth.

Seeking an Assistant General Manager candidate with an understanding of sales, profits, and guest satisfaction. Ideal candidate will work closely with the management staff to maintain a strategic vision for the future of the restaurant while developing a culture that ensures great execution of food and service by the staff. Experience in hiring, training, and retaining employees is a plus. Candidate will have also demonstrated leadership skills, including coaching, directing, and motivating the team. A minimum of 1 year of experience as a shift lead or manager in full service, casual dining or quick service restaurant is a requirement.

Provide a fun, fast paced and fulfilling work environment for team members with interest in development of self and team members to meet long term growth goals. If you have a dynamic personality and a strong passion for serving high-quality food with a smile, then Freddy’s is the place for you! Growth opportunities are available to candidates who demonstrate pride, service

and that attention to detail that makes Freddy’s successful.

Required Skills and Experience:

• Prior restaurant management or leadership role with a successful history of quality Guest Service, Team Building and Development of people
• Experience in financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement
• Aptitude towards learning, coaching and teamwork; ability to motivate, train and hold responsible a diverse staff in a fast-paced environment
• Strong attention to detail and quality standards while managing time and priorities efficiently
• Ability to communicate effectively with guest and team members
• Proficient in typical desktop software programs
• Experience in setting and maintaining inventory, schedules, use of spreadsheets, labor management and knowledge of P&L’s is desired
• Always focused on profits and sales growth

Physical Requirements (including but not limited to):

• Available to work a variety of hours to include days, nights, and weekends and within the metro area applying.
• Must be able to work up to a 10-hour shift while standing or walking to perform essential functions.
• Will be required to lift up to 40 pounds during the course of a workday.
• Will require bending, stooping, and occasional use of a ladder.
• Competitive pay based on experience with Bonus potential
• Comprehensive Health Benefits to include:
• Medical, Dental and Vision
• Life and AD&D Insurance, includes Estate Planning and Will Preparation benefit
• Short-term and Long-term disability insurance
• Accident and Critical Illness insurance
• 401(k) Retirement Plan with current company match after 1 year of service
• Paid Time Off: One-week after 90 days; addt'l PTO annually after 1 year
• Meal allowance for personal or work use
• Amazing culture centered on the Team and Family friendly hours

2347 Lincoln Hwy E, Lancaster, PA 17602, USA