Assistant Manager

Pure Hockey, LLC; Taylor (MI); Híbrido; USD 35 000 - 45 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonus Incentive Plan

Medical, Dental, Vision & Disability

Life and Long-Term Disability

Flexible Spending Plan

401(k)

Paid Vacation

Paid Holidays

Employee Discount

Resumo da oferta

Pure Hockey, LLC in Taylor, MI is seeking a Retail Assistant Manager to support the Store Manager in daily store operations, drive sales, uphold merchandising standards, and lead a high-performing team to deliver exceptional customer service.

You will partner with the Store Manager and Area Manager to set performance metrics, coach staff, and ensure opening/closing routines are executed smoothly, with a focus on teamwork, product knowledge, and a positive, inclusive work environment.

Qualificações

• Minimum 2 years of management/supervisory experience; retail management experience is a plus.
• Proven experience in a retail/customer service environment.
• Ability to train, coach, develop and motivate employees.
• Demonstrate effective interpersonal, organizational and leadership skills.
• Ability to work evenings and weekends.
• Ability to lift up to 25lbs.

Responsabilidades

• Assist in merchandising, operations, sales and customer service.
• Ensure a high level of customer satisfaction by being knowledgeable on all products and teaming up with co-workers to provide excellent sales service.
• Conducts opening and closing operational routines as needed, ensuring a successful start or completion of the store's daily business.
• Partner with the Store Manager to establish and communicate all critical metrics and expectations within the store, including sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling, and training.
• Coach, teach, train, recognize and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent.
• Act as a partner between customers, sales associates and store leadership.
• Maintain an awareness of all product knowledge, and current or upcoming product lines.
• Contribute to a positive and inclusive work environment.

Conhecimentos

People management

Retail experience

Training & coaching

Interpersonal skills

Leadership

Evenings & weekends

Physical ability

Descrição da oferta de emprego

Description

The Retail Assistant Manager supports the Store Manager in the daily operations of the store. This includes the responsibility of assisting the store in achieving sales goals, meeting merchandising standards and delivering operational excellence through effectively leading a high performing team. The Assistant Store Manager collaborates with peers as well as the Area Manager to assess the needs of the customer and develop the best methods for achieving service, sales and operational objectives. In addition, the Assistant Manager is expected at times to provide full leadership over the store.

Responsibilities:

• Assist in the areas of merchandising, operations, sales and customer service
• Ensure a high level of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Conducts opening and closing operational routines as needed, ensuring a successful start or completion of the store's daily business.
• Partner with the Store Manager to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling, and training.
• Coach, teach, train, recognize and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent.
• Act as a partner between customers, sales associates and store leadership
• Maintain an awareness of all product knowledge, and current or upcoming product
• Contributes to a positive and inclusive work environment

Requirements

• Minimum 2 years of management/supervisory experience; retail management experience a plus
• Proven experience in a retail/customer service environment
• Ability to train, coach, develop and motivate employees
• Demonstrate effective interpersonal, organizational and leadership skills
• Ability to work evenings and weekends
• Ability to lift up to 25lbs

Benefits:

• Bonus Incentive Plan
• Medical, Dental, Vision & Disability Insurance
• Life and Long-Term Disability Insurance
• Flexible Spending Plan
• 401(k)
• Paid Vacation
• Paid Holidays
• Employee Discount

Salary Range $35,000 - $45,000