Assistant Manager

Jockey International, Inc.; Tannersville (Monroe County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an energetic Assistant Manager to lead their Tannersville location. This role involves providing direction in sales, merchandising, and customer service while fostering a high-performance team culture. With a commitment to quality and innovation, the company values extraordinary service delivered by dedicated individuals. Join a family-owned business recognized worldwide for its feel-good comfort products and enjoy a competitive benefits package, including career growth opportunities and generous PTO. If you are passionate about retail and team leadership, this position is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Generous PTO

Educational Support

Employee Discounts

Career Growth Opportunities

Qualifications

• 1-3 years of management experience in retail is required.
• Strong selling skills and ability to meet performance standards.

Responsibilities

• Lead and inspire the store team through effective coaching.
• Maintain operational standards including visual presentation and inventory control.

Skills

Management Experience

Customer Service

Communication Skills

Problem-Solving Skills

Sales Skills

POS Systems Knowledge

Education

High School Diploma

Advanced Degree

Tools

MS Office

Job description

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Jockey is seeking an energetic Assistant Manager to join our team at our Tannersville, PA location. As an Assistant Manager for Jockey while working as the Manager on Duty (MOD), you will provide leadership and direction in assigned store in the areas of key business metrics, sales and profitability, merchandising, selling and customer service, recruiting, selecting, training, coaching and developing people.

At Jockey, caring is our responsibility. It’s the fabric of who we are and drives everything we do. It drives us to listen, innovate, and improve. To design thoughtfully. To craft skillfully. To give back wholeheartedly. Founded in 1876, Jockey is a family-owned company recognized worldwide for delivering feel-good comfort. Our premium apparel is sold in more than 140 countries, and our commitment to quality, innovation, and customer service is legendary.

We believe that extraordinary service comes from the heart and is delivered by extraordinary individuals! Is that you?

Job Expectations

• Demonstrate leadership that reflects Jockey’s core values and culture.
• Establish positive relationships with co-workers and guests, ensuring high productivity and inclusiveness in achieving satisfaction goals.
• Lead and maintain consistency and accountability in guest service principles through communication, training, and individual accountability.
• Assist in recruiting, selecting, and training qualified, dedicated, and professional store associates based on established core competencies.
• Support onboarding, training, and development of newly hired associates.
• Lead and inspire the store team through effective coaching and development to create a high-performance sales and management team.
• Review key performance metrics with staff to drive profitability and service in the store consistently.
• Maintain all store operational standards including visual presentation, security, inventory control, HR, expense control, and operational policies. Take corrective actions when needed.
• Assist in managing the execution and adherence to all corporate programs including Jockey Rewards.
• Assist with merchandising (stock, markdowns, visuals) in adherence to established standards.
• Ensure all company standards are met and adhered to by all employees.
• Perform store opening and closing procedures per Jockey policies.
• Handle sales transactions accurately and securely.
• Protect the security of cash, inventory, and other assets according to policies.
• Other duties as assigned.

Qualifications

Required:

• Must be 18 years or older.
• High School diploma or equivalent.
• 1-3 years of successful management experience in retail.
• Strong selling skills with proven ability to meet/exceed performance standards.
• Excellent verbal and written communication and interpersonal skills.
• Proven experience in attracting, developing, and retaining talent.
• Excellent problem-solving skills.
• Flexibility to work opening/closing shifts, weekends, holidays, and overtime as needed.
• Strong knowledge of POS systems.

Preferred:

• MS Office skills.
• Advanced degree.

Physical Demands/Working Environment

• Ability to move at least 25 pounds.
• Ability to maneuver around the sales floor and stockroom, perform repetitive bending, standing, twisting, stooping, squatting, and ladder climbing.
• Ability to work with cleaning chemicals.

In return, Jockey offers a competitive benefits package including Medical/Dental/Life/Vision, 401(k), generous PTO, educational support, discounts, and career growth opportunities.