Assistant Manager

Ontario Trillium Foundation; South Charleston (WV); On-site; USD 46,710 - 57,090; Full time

Benefits offered by this job

Health, Dental, & Vision Insurance

401k with optional match

Profit sharing

Food Stipend

Flexible schedules

Access to scholarships

Educational reimbursements

Food Discounts

Job summary

Ontario Trillium Foundation is seeking an Assistant Director to join their fast food restaurant team in South Charleston, WV. This role requires excellent leadership, customer service skills, and the ability to create a positive work environment. Responsibilities include coaching team members, managing dining service, and coordinating with the kitchen for food quality. The ideal candidate will enjoy flexible schedules, a supportive work culture, and receive competitive compensation up to $23/hr, with additional benefits and opportunities for growth.

Qualifications

• Previous leadership experience an asset.
• Ability to multitask effectively.
• Adaptable and flexible to change.
• Must be able to stand for up to 8 hours and lift up to 40lbs.
• Reliable transportation is required.
• Open availability preferred, with specific weekend requirements.

Responsibilities

• Foster a positive work environment through coaching.
• Educate team on customer service standards.
• Coordinate with kitchen team for food quality.
• Manage dining room layout and atmosphere.
• Report to Owner/Operator and collaborate with directors.
• Ensure smooth front-of-house shifts.
• Manage FOH and hospitality inventory.

Skills

Leadership experience

Multitasking

Adaptability

Customer service standards

Team collaboration

Job description

Are you a strong leader who thrives in a fast-paced customer service environment? Do you excel at working collaboratively with both management and your team? If so, we have an exciting opportunity for you to join our team as an Assistant Director at our fast food restaurant! This role requires a hospitality mindset, effective interpersonal and conflict resolution skills, and the ability to handle pressure while ensuring smooth operations. Join us and showcase your leadership abilities!

At our restaurant, we value our managers and offer a supportive work environment where you can grow and develop your skills. As an Assistant Director, you will play a vital role in our mission to serve the Charleston community and “be a part of our customers’ lives and the communities in which we serve.”

Why You'll Love Working for Us

• Work-Life Balance: We understand the importance of personal time and offer flexible schedules that prioritize work-life balance.
• Growth Opportunities: We are committed to investing in our employees’ growth and development. We provide opportunities for career advancement, leadership development, and ongoing training.
• Industry-Leading Customer Service: Join a team that prides itself on delivering the best customer service in the fast food industry. Our dedication to serving our guests and each other sets us apart.
• Team Spirit: We work hard, but never miss an opportunity to celebrate our achievements together.
• Comprehensive Training: We provide thorough training in all aspects of our restaurant operations.

Compensation & Benefits

• Competitive compensation up to $23/hr depending on availability and experience
• Additional raises for completed training
• Paid time off
• Health, Dental, & Vision Insurance w/ Employer Contribution
• 401k with optional match
• Profit sharing
• Food Stipend

Overall Expected Annual Compensation: $51,900

Additional Benefits

• Sundays off
• Access to $2,500 Scholarships
• Educational reimbursements for $500
• Flexible schedules
• Work anniversary rewards
• Opportunities for career advancement, leadership development, and ongoing training
• Food Discounts

Responsibilities

• Foster a positive and productive work environment by coaching and providing feedback to the team.
• Educate Managers and Team Members on Chick-fil-A customer service standards and productivity.
• Coordinate with the kitchen team to ensure food meets customer expectations.
• Manage the dining room layout and decor to create a hospitable atmosphere.
• Report to the Owner/Operator and work with other executive directors.
• Ensure smooth front of house / FOH shifts and delegate tasks as needed.
• Monitor and manage inventory for FOH and hospitality supplies.
• Demonstrate understanding of key positions in the front of the store.

Qualifications and Skills

• Previous leadership experience an asset
• Ability to multitask
• Adaptable & flexible to change (adjust to multiple demands and shifting priorities)
• Ability to stand for up to 8 hours and lift up to 40lbs
• Honors and encourages others to follow the visions and values of the restaurant
• Must have a source of reliable transportation
• Open Availability Preferred, Fridays and Saturdays Required
• Tattoos on the neck, face, or behind the ears are not permitted.

Ready to embark on an exciting journey with Chick-fil-A? Apply now and we will contact you within 1-3 business days to discuss your next steps. Please do not contact the store directly.