Assistant Manager

SONIC Drive-In; Smithfield (RI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to oversee operations and lead a dedicated team in a fast-paced drive-in environment. This role is pivotal in ensuring a remarkable guest experience while managing food quality, labor efficiency, and compliance with health regulations. The ideal candidate will possess strong leadership skills, a solid understanding of restaurant operations, and the ability to train and motivate staff effectively. If you're passionate about delivering exceptional service and thrive in a dynamic setting, this opportunity is perfect for you.

Qualifications

• At least six months of restaurant management or one year of retail management experience.
• Knowledge of labor, health, and safety laws.

Responsibilities

• Train and manage drive-in employees during shifts.
• Ensure compliance with company policies and operational standards.
• Monitor food, labor, and inventory to maximize efficiency.

Skills

Restaurant Management

Leadership

Problem-Solving

Effective Communication

Time Management

Conflict Resolution

Basic Computer Skills

Education

High School Diploma

Restaurant Management Experience

Retail Management Experience

Job description

Immediate Supervisor : General Manager / Operating Partner

Status : Nonexempt

Position Summary : This position assists with the leading and managing of the drive-in's operations and employees during an assigned shift.

• Train, manage, direct, coach, lead, and assign drive-in employees during shift
• Lead and manage drive-in operations during shift to provide an optimal guest experience
• Perform opening and / or closing duties
• Handle and properly escalate guest issues / concerns during shift
• Handle and properly escalate employee issues / concerns
• Monitor and manage the drive-in's food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service
• Assist with preparation and maintenance of drive-in records
• Comply with and enforce all company policies, procedures, and operational standards
• Ensure compliance with all applicable federal, state, and local laws
• Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as necessary during shift to meet operational standards
• Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards

ADDITIONAL DUTIES :

• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time / Shift Expectations : Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements :

• Experience
• At least six months of restaurant management experience or one year of retail management experience
• Experience running a restaurant shift without supervision
• Knowledge / Skills
• General restaurant or retail knowledge
• Knowledge of federal, state, and local labor and employment laws (., wage and hour laws; EEO laws,
• Knowledge of federal, state, and local health and safety laws and regulations
• Basic computer, math, and reading skills
• Effective verbal and written communication skills
• Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment : Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions

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Assistant Manager • Smithfield, Rhode Island, United States