Assistant Manager

Firehouse Subs; Shelbyville (TN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Free/discounted shift meals

Uniform shirts and hat provided

Career growth and advancement to GM

Job summary

Firehouse Subs is hiring a full-time Assistant Restaurant Manager to lead daily shifts, drive guest hospitality, and build a high-performing team alongside our General Manager. If you thrive in a fast-paced environment, take pride in serving high-quality food, and want a clear path toward running your own store, we want to hear from you.

Location: Shelbyville, Tennessee. This role offers growth to General Manager with strong leadership and a focus on guest satisfaction, food safety, and

Qualifications

• 1–2+ years of supervisory or shift leadership in fast-casual or QSR.
• ServSafe Manager certification (or willing to obtain within 30 days).
• Hands-on leadership style with strong work ethic.
• Open availability for evenings, weekends, and peak hours.
• Reliable transportation.
• Ability to stand for extended periods and lift up to 50 lbs.

Responsibilities

• Lead opening, mid, and closing shifts with a hands-on presence on the counter and sandwich line.
• Train, coach, and motivate Crew Members and Shift Leaders; adjust in-shift labor to match hourly sales trends.
• Enforce strict food safety, recipe compliance, portion control, slicer safety, and proper steaming procedures.
• Oversee daily prep sheets, rotate food using FIFO, and verify incoming truck deliveries against invoices.
• Resolve guest feedback promptly and lead catering order fulfillment with 100% accuracy.
• Handle register audits, drawer counts, safe reconciliations, and daily store closing procedures.

Skills

Supervisory experience

People leadership

Customer service

Food safety knowledge

Open availability

Reliable transportation

Education

ServSafe Manager Certification

Job description

Firehouse Subs: Assistant Manager

Firehouse Subs is hiring a full-time Assistant Restaurant Manager to lead daily shifts, drive guest hospitality, and build a high-performing team alongside our General Manager.

If you thrive in a fast-paced environment, take pride in serving high-quality food, and want a clear path toward running your own store, we want to hear from you.

What You’ll Do

• Lead Shifts: Run opening, mid, and closing shifts with a hands-on presence on the counter and sandwich line, maintaining high energy and fast ticket times.
• Support the Team: Train, coach, and motivate Crew Members and Shift Leaders; adjust in-shift labor to match hourly sales trends.
• Maintain High Standards: Enforce strict food safety, recipe compliance, portion control, slicer safety, and proper steaming procedures.
• Manage Inventory & Prep: Oversee daily prep sheets, rotate food using FIFO, and verify incoming truck deliveries against invoices.
• Deliver Hospitality: Resolve guest feedback promptly and lead catering order fulfillment (box lunches, sub platters) with 100% accuracy.
• Cash & Security: Handle register audits, drawer counts, safe reconciliations, and daily store closing procedures.

What We’re Looking For

• 1–2+ years of supervisory or shift leadership experience in fast-casual or quick-service restaurants (QSR).
• ServSafe Manager certification (or willingness to obtain within 30 days of hire).
• Strong work ethic with an active, hands-on leadership style.
• Open availability for variable shifts, including evenings, weekends, and peak lunch hours.
• Reliable transportation.
• Ability to stand for extended periods and comfortably lift up to 50 lbs (boxes of meat, cheese, and produce).

Perks & Benefits

• Free/discounted shift meals
• Uniform shirts and hat provided
• Career growth and advancement opportunities to General Manager

Location: Shelbyville

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.