Assistant Manager

Firehouse Subs; Franklin (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Free/discounted shift meals

Uniform shirts and hat provided

Career growth opportunities to General

Job summary

Firehouse Subs is seeking a full-time Assistant Restaurant Manager in Franklin to lead daily shifts, drive guest hospitality, and help build a high-performing team alongside the General Manager. You will supervise opening through closing, train crew, ensure food safety, manage inventory and catering orders, and deliver exceptional guest experiences in a fast-paced environment.

If you thrive in a dynamic setting and want a clear path toward running your own store, apply now to join the Firehouse

Qualifications

• 1–2+ years of supervisory or shift leadership experience in fast-casual or quick-service restaurants.
• ServSafe Manager certification (or willingness to obtain within 30 days of hire).
• Strong work ethic with an active, hands-on leadership style.
• Open availability for evenings, weekends, and peak lunch hours.
• Reliable transportation.
• Ability to stand for extended periods and lift up to 50 lbs.

Responsibilities

• Lead opening, mid, and closing shifts with hands-on presence on the counter and sandwich line, maintaining high energy and fast ticket times.
• Train, coach, and motivate Crew Members and Shift Leaders; adjust in-shift labor to match hourly sales trends.
• Enforce strict food safety, recipe compliance, portion control, slicer safety, and proper steaming procedures.
• Oversee daily prep sheets, rotate food using FIFO, and verify incoming truck deliveries against invoices.
• Deliver hospitality by resolving guest feedback promptly and leading catering orders with accuracy.
• Handle register audits, drawer counts, safe reconciliations, and daily store closing procedures.

Skills

Supervisory experience

Hands-on leadership

Open availability

Reliable transportation

Lift up to 50 lbs

ServSafe certification

Education

ServSafe Manager cert

Job description

Firehouse Subs: Assistant Manager

Firehouse Subs is hiring a full-time Assistant Restaurant Manager to lead daily shifts, drive guest hospitality, and build a high-performing team alongside our General Manager.

If you thrive in a fast-paced environment, take pride in serving high-quality food, and want a clear path toward running your own store, we want to hear from you.

What You'll Do

• Lead Shifts: Run opening, mid, and closing shifts with a hands-on presence on the counter and sandwich line, maintaining high energy and fast ticket times.
• Support the Team: Train, coach, and motivate Crew Members and Shift Leaders; adjust in-shift labor to match hourly sales trends.
• Maintain High Standards: Enforce strict food safety, recipe compliance, portion control, slicer safety, and proper steaming procedures.
• Manage Inventory & Prep: Oversee daily prep sheets, rotate food using FIFO, and verify incoming truck deliveries against invoices.
• Deliver Hospitality: Resolve guest feedback promptly and lead catering order fulfillment (box lunches, sub platters) with 100% accuracy.
• Cash & Security: Handle register audits, drawer counts, safe reconciliations, and daily store closing procedures.

What We're Looking For

• 1-2+ years of supervisory or shift leadership experience in fast-casual or quick-service restaurants (QSR).
• ServSafe Manager certification (or willingness to obtain within 30 days of hire).
• Strong work ethic with an active, hands-on leadership style.
• Open availability for variable shifts, including evenings, weekends, and peak lunch hours.
• Reliable transportation.
• Ability to stand for extended periods and comfortably lift up to 50 lbs (boxes of meat, cheese, and produce).

Perks & Benefits

• Free/discounted shift meals
• Uniform shirts and hat provided
• Career growth and advancement opportunities to General Manager

Location: Franklin

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.