Assistant Manager

Arby's, Inc.; Scranton (Lackawanna County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Flexible scheduling

Employee Discount

Advancement opportunities

Health insurance

Job summary

A well-known fast-food chain is seeking an Assistant Manager in Scranton to help lead the team, train new employees, and enhance customer satisfaction. Ideal candidates should have prior management experience and a commitment to team mentoring. This role offers opportunities for advancement and includes a range of benefits.

Qualifications

• Consistent work history in a management or senior staff role.
• Experience as an Assistant Manager is preferred.
• Passion for customer service and team mentoring.

Responsibilities

• Assist in hiring, training, and developing new employees.
• Ensure company policies are followed and product quality is maintained.
• Lead by example and resolve customer complaints.

Skills

Leadership

Customer service

Training and mentoring

Conflict resolution

Job description

We are searching for a new Assistant Manager to join our team who is interested in helping to

hire and train other team members. You will also assist in making sure the team adheres to

company policies, resolving customer complaints, leading the team, and organizing the team

schedule.To be a great fit for this role you should have a consistent work history and previous

experience as a senior staff member or as an Assistant Manager. A passion for customer

service and team mentoring is also a plus.

Assistant Manager Responsibilities:

• Ensuring company policies are followed.
• Optimizing profits by controlling costs.
• Hiring, training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Maintaining an overall management style that follows company best practices.
• Providing leadership and direction to all employees.
• Ensuring product quality and availability.
• Preparing and presenting employee reviews.
• Working closely with the store manager to lead staff.
• Assisting customers whenever necessary.
• Ensuring that health, safety, and security rules are followed.
• Taking disciplinary action when necessary.
• Completing tasks assigned by the general manager accurately and efficiently.
• Maintaining stores to standards, including stocking and cleaning.

Benefits:

• Paid time off
• Flexible scheduling
• Employee Discount
• Advancement opportunities
• Health insurance

Requirements:

• Valid drivers license and reliable transportation
• Self motivated
• Confidence to lead by example
• Ambition! We promote General managers from within and consider the assistant position as a GM in training.

Company Introduction

The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences®. Arby's delivers on its purpose by celebrating the art of Meatcraft® with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes.
Arby's Fast Crafted® restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast-casual. Arby’s is part of the Inspire Brands family of restaurants.