Assistant Manager

Arby's, Inc.; Meridian Charter Township (MI); On-site; USD 17,908 - 20,664; Full time

Benefits offered by this job

Position pays between $13-$15 per hour

Paid time off

Flexible scheduling

Employee Discount

Advancement opportunities

Health insurance

Job summary

A leading fast-food restaurant chain in Michigan is seeking an Assistant Manager to optimize profits and ensure customer satisfaction. The ideal candidate will have experience in team leadership, hiring, and training, along with a strong passion for customer service. This role offers flexible scheduling, paid time off, and opportunities for advancement. Join our dynamic team and help us create delightful experiences for our customers.

Qualifications

• Previous experience as a senior staff member or Assistant Manager.
• Valid driver's license and reliable transportation.
• Self-motivated and confident to lead by example.

Responsibilities

• Ensure company policies are followed.
• Optimize profits by controlling costs.
• Hire, train and develop new employees.
• Resolve customer issues to their satisfaction.
• Provide leadership and direction to staff.

Skills

Customer service

Team leadership

Conflict resolution

Hiring and training

Job description

We are searching for a new Assistant Manager to join our team who is interested in helping to hire and train other team members. You will also assist in making sure the team adheres to company policies, resolving customer complaints, leading the team, and organizing the team schedule. To be a great fit for this role you should have a consistent work history and previous experience as a senior staff member or as an Assistant Manager. A passion for customer service and team mentoring is also a plus.

Assistant Manager Responsibilities

• Ensuring company policies are followed.
• Optimizing profits by controlling costs.
• Hiring, training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Maintaining an overall management style that follows company best practices.
• Providing leadership and direction to all employees.
• Ensuring product quality and availability.
• Preparing and presenting employee reviews.
• Working closely with the store manager to lead staff.
• Assisting customers whenever necessary.
• Ensuring that health, safety, and security rules are followed.
• Taking disciplinary action when necessary.
• Completing tasks assigned by the general manager accurately and efficiently.
• Maintaining stores to standards, including stocking and cleaning.

Benefits:

• Position pays between $13-$15 per hour
• Paid time off
• Flexible scheduling
• Employee Discount
• Advancement opportunities
• Health insurance

Requirements:

• Valid drivers license and reliable transportation
• Self motivated
• Confidence to lead by example
• Ambition! We promote General managers from within and consider the assistant position as a GM in training.

Company Introduction

The Arby’s brand purpose is Inspiring Smiles Through Delightful Experiences. Arby’s delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes.

Arby’s Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast-casual. Arby’s is part of the Inspire Brands family of restaurants.