Assistant Manager

MINISO USA; San Marcos (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

MINISO USA in San Marcos, TX, is seeking an Assistant Manager to support the Store Manager in daily store operations, including opening and closing procedures, cash handling, inventory management, and merchandising.

You will train and motivate the team, ensuring excellent customer service, meeting sales goals, and managing staff schedules while enforcing company guidelines and safety protocols.

Qualifications

• Retail or customer service experience with sales support and in-store engagement.
• Supervisory or team-leading abilities with coaching and performance support.
• Cash handling, inventory control, merchandising, and policy adherence.
• Strong communication and interpersonal skills with customers and staff.
• Ability to work a flexible schedule including weekends, evenings, and holidays.
• High school diploma or equivalent; leadership training in retail is a plus.

Responsibilities

• Open and close procedures, cash handling, inventory management, and merchandising.
• Lead and motivate the team; provide guidance on customer service standards and store policies.
• Monitor store performance, address customer concerns, and collaborate on promotions.
• Train new team members and schedule staff to ensure adequate coverage.
• Ensure compliance with company guidelines and safety protocols.

Skills

Retail experience

Customer service

Supervisory leadership

Cash handling

Merchandising

Team training

Education

High school diploma

Leadership training in retail

Job description

Company Description

MINISO is a globally recognized retail brand known for offering high-quality, affordable products with innovative designs. Since entering the U.S. market in 2017, the company has continued to expand and build a dynamic, customer-focused culture. Team members are encouraged to embrace creativity, collaborate, and contribute to an engaging in-store experience. MINISO values individuals who are passionate about retail, enjoy working in a team-oriented environment, and are committed to delivering exceptional service. Joining MINISO means being part of a growing brand that prioritizes innovation, teamwork, and customer satisfaction.

Role Description

The Assistant Manager role at MINISO USA is a full-time, on-site position located in San Marcos, TX. The Assistant Manager supports the Store Manager in overseeing daily store operations, including opening and closing procedures, cash handling, inventory management, and merchandising. This role helps lead and motivate the team, providing guidance on customer service standards, sales goals, and store policies while modeling professional and inclusive behavior. The Assistant Manager monitors store performance, addresses customer concerns, and collaborates on promotional activities to enhance the shopping experience. This position also involves training new team members, scheduling staff, and ensuring compliance with company guidelines and safety protocols.

Qualifications

• Experience in retail or customer service, with skills in sales support, client engagement, and delivering a positive in-store experience.
• Supervisory or team-leading abilities, including coaching staff, supporting performance management, and fostering a collaborative work environment.
• Operational skills such as cash handling, basic inventory control, merchandising, and adherence to store policies and procedures.
• Strong communication and interpersonal skills, with the ability to interact effectively with customers, team members, and management.
• Organizational and problem-solving skills, including attention to detail, time management, and the ability to handle multiple tasks during busy periods.
• Ability to work a flexible schedule, including weekends, evenings, and holidays as needed for retail operations.
• Comfort with basic technology and point-of-sale systems; experience in fast-paced retail environments is a plus.
• High school diploma or equivalent required; additional education or leadership training in retail or business is an advantage.