Assistant Manager

Fogo de Chão

Raleigh, Northern (NC, KY)

Hybrid

USD 60,000 - 80,000

Full time

3 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Short-Term Disability

Critical Illness

Hospital Indemnity

Accident Coverage

Permanent Life

Pet Insurance

Job summary

Fogo de Chão in Raleigh, NC seeks an experienced Restaurant Assistant Manager to lead daily operations and guest service excellence. You will supervise team members, manage reservations, ensure safety and compliance, and drive inventory, forecasting and targets.

Join a culture built on teamwork, integrity and growth, with opportunities for professional development and advancement within a premier churrascaria brand. Competitive salary ($60,000–$80,000) and comprehensive benefits are offered.

Qualifications

5 years restaurant operations experience preferred.
3 years churrasco and churrascaria cuisine knowledge preferred.
High School Diploma or equivalent is required.
Bachelor’s degree in hotel/restaurant management is desirable.

Responsibilities

Advise and supervise restaurant team members.
Attract, develop, and retain all restaurant team members.
Utilize GuestBridge/OpenTable to manage guest reservations and wait times.
Ensure all employees have completed and hold unexpired food handler certifications.
Promote a Culture of Recognition (OZ Principle).
Ensure guest satisfaction and resolve guest concerns.
Responsible for inventory, forecasting and setting targets.
Promote EcoSure program management and action plan.
Ensure safety policies and procedures are communicated and adhered to.
Ensure guest and team member safety.
Ensure guest satisfaction with experience.

Skills

Guest Service

Managing Others

Coaching & Developing Team Members

Resilience

Teamwork

Planning & Organizing

Decisive Judgment

Education

High School Diploma or equivalent

Bachelor’s degree in hotel/restaurant management

Tools

Microsoft Office

Aloha Point of Sale

Hotschedules

Workday

GuestBridge

MenuLink

Job description

At Fogo de Chão, we strive to give our guests an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco. Our mission is to ignite fire and joy to care for our team, our guests, and our communities. We believe better futures start when we bring our best to the table every day to Feed a Purposeful Future – starting with our team members. We feed our teams with fulfilling job opportunities, making space around the table so everyone feels welcome. At Fogo, we’ll provide you with a fulfilling career with professional and personal growth opportunities at every level. Our values of teamwork, integrity, excellence, humility and Deixa Comigo (we’ve got you!) are more than just words, it’s how we do things every day.

Now Hiring / Immediately Hiring: Restaurant Assistant Manager

Advise and supervise restaurant team members.
Attract, develop, and retain all restaurant team members.
Utilize GuestBridge/OpenTable to manage guest reservations and wait times.
Ensure all employees have completed and hold unexpired food handler certifications.
Promote a Culture of Recognition (OZ Principle).
Ensure guest satisfaction and resolve guest concerns.
Responsible for inventory, forecasting and setting targets.
Promote EcoSure program management and action plan.
Ensure safety policies and procedures are communicated and adhered to.
Ensure guest and team member safety.
Ensure guest satisfaction with experience.

Competencies

Decisive Judgment – Make good decisions in a timely and confident manner.
Adapting to Change – Adapt to changing situations and restructure tasks and priorities as changes occur within the business and organization.
Planning & Organizing – Effectively organize and plan work according to organizational needs by defining objectives and anticipating needs and priorities.
Driving for Results – Challenge and push the organization and yourself to excel and achieve.
Guest Service – Recognize and understand guest needs, and deliver in a manner that exceeds guest expectations.
Managing Others – Direct and lead others to accomplish organizational goals and objectives.
Coaching & Developing Team Members – Advise, assist, mentor and provide feedback to others to encourage and inspire the development of work-related competencies and long‑term growth.
Resilience – Promote and maintain high standards of quality of work in the restaurant.
Teamwork & Collaboration – Effectively work and collaborate toward a common goal.
Policies, Processes & Procedures – Follow organizational plans and guidelines so that objectives can be accomplished the right way. Encourage others to follow rules, and set a good example by consistently adhering to appropriate work guidelines.
Functional Acumen – Have the skills, knowledge and abilities necessary to be effective in the specific functional content of the job.

Education, Experience & Travel Required

5 years restaurant operations, and 3 years churrasco and churrascaria cuisine knowledge preferred.
High School Diploma or equivalent is required.
Bachelor’s degree in hotel/restaurant management is desirable.
Combination of experience and education will be considered.
Proficient in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
Occasional travel required.

Computer Skills

Proficient in Microsoft Office (required)
Aloha Point of Sale (preferred)
Hotschedules (preferred)
Workday (preferred)
GuestBridge (preferred)
MenuLink (preferred)

Physical Demands

The employee must frequently lift and/or move up to 25 pounds. Must have a high level of endurance and mental acuity and toughness to manage conflict and deal successfully with high stress situations.

Benefits