Assistant Manager BOH - San Francisco, CA

Fogo de Chão; San Francisco (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Company-paid life insurance

Short-term disability

Critical Illness insurance

Hospital Indemnity

Accident Coverage

Permanent Life

Pet Insurance

Job summary

Fogo de Chão is seeking a Restaurant Assistant Manager in San Francisco to lead and supervise the dining team, drive guest satisfaction, and manage daily operations. The role requires ensuring safety, inventory control, and implementing guest-amenity standards.

Candidates should have extensive restaurant operations experience, with preference for churrasco knowledge and hotel/restaurant management education.

Qualifications

• 5 years of restaurant operations experience required.
• 3 years of churrasco and churrascaria cuisine knowledge preferred.
• High School Diploma or equivalent; Bachelor’s degree in hotel/restaurant management desirable.

Responsibilities

• Advise and supervise restaurant team members.
• Attract, develop, and retain all restaurant team members.
• Utilize GuestBridge/OpenTable to manage guest reservations and wait times.
• Ensure all employees have completed and hold unexpired food handler certifications.
• Promote a culture of recognition (OZ Principle).
• Ensure guest satisfaction and resolve guest concerns.
• Manage inventory, forecasting, and set sales targets.
• Promote and manage the EcoSure program and action plan.
• Communicate and enforce safety policies and procedures.
• Ensure the safety of guests and team members.

Skills

Guest Service

Team Leadership

Decisive Judgment

Planning & Organizing

Guest Satisfaction

Conflict Resolution

Adaptability

Safety Compliance

Education

High School Diploma or equivalent

Bachelor’s degree in hotel/restaurant management

Tools

Microsoft Office

Aloha POS

Hotschedules

Workday

GuestBridge

MenuLink

Job description

Background

At Fogo de Chão we aim to deliver an unforgettable dining experience that showcases the culinary art of Churrasco while fostering teamwork, integrity, excellence, humility and a supportive culture that welcomes everyone. Our mission is to ignite fire and joy across our team, guests and communities.

Role Overview

Restaurant Assistant Manager

Responsibilities

• Advise and supervise restaurant team members.
• Attract, develop, and retain all restaurant team members.
• Utilize GuestBridge/OpenTable to manage guest reservations and wait times.
• Ensure all employees have completed and hold unexpired food handler certifications.
• Promote a culture of recognition (OZ Principle).
• Ensure guest satisfaction and resolve guest concerns.
• Manage inventory, forecasting, and set sales targets.
• Promote and manage the EcoSure program and action plan.
• Communicate and enforce safety policies and procedures.
• Ensure the safety of guests and team members.

Competencies

• Decisive Judgment – make good decisions timely and confidently.
• Adapting to Change – adjust tasks and priorities as circumstances shift.
• Planning & Organizing – define objectives and anticipate needs.
• Driving for Results – challenge yourself and the organization to excel.
• Guest Service – recognize and exceed guest expectations.
• Managing Others – direct and lead others toward objectives.
• Coaching & Developing Team Members – advise, mentor, and provide feedback.
• Resilience – maintain high work quality standards.
• Teamwork & Collaboration – work effectively toward a common goal.
• Policies, Processes & Procedures – follow organizational plans and guidelines.
• Functional Acumen – possess the necessary skills and knowledge for the role.

Education & Experience

• 5 years of restaurant operations experience required.• 3 years of churrasco and churrascaria cuisine knowledge preferred.• High School Diploma or equivalent required; Bachelor’s degree in hotel/restaurant management desirable (combined experience and education considered).

Travel Requirements

Occasional travel required.

Computer Skills

• Proficient in Microsoft Office – required.
• Aloha Point of Sale – preferred.
• Hotschedules – preferred.
• Workday – preferred.
• GuestBridge – preferred.
• MenuLink – preferred.

Physical Demands

The employee must frequently lift and/or move up to 25 pounds, possess high levels of endurance and mental acuity, and manage conflict under high‑stress situations.

Benefits

• Medical, Dental, and Vision insurance for full‑time team members starting the first of the month following their start date.
• Company‑paid life insurance and short‑term disability where allowed.
• Voluntary benefits: Critical Illness, Hospital Indemnity, Accident Coverage, Permanent Life, and Pet Insurance.

Compensation

Pay range from $60,000.00 to $80,000.00, dependent upon relevant work experience.

Equal Opportunity Statement

Fogo de Chão is an Equal Opportunity & E Verify Employer.