Assistant Manager

Foot Locker, Inc.; Raleigh (NC); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Weeky Pay

Paid Time Off

30-50% Employee Discount

Life, Medical and Dental Coverage

Development and Advancement Opportunities

Job summary

Foot Locker is seeking a motivated individual to lead their team in enhancing the customer experience. This role encompasses management responsibilities including coaching, product knowledge sharing, and driving sales while maintaining operational standards. Ideal candidates will have leadership experience in retail and a passion for athletic products.

Qualifications

• At least 1 year of experience in a customer-facing sales setting.
• Confident engaging customers for an elevated experience.
• Strong ethics, values, integrity, and trust.

Responsibilities

• Coach and motivate the team to drive sales and service.
• Ensure high customer satisfaction with product knowledge.
• Meet visual and operational merchandising expectations.

Skills

Leadership

Customer Engagement

Sales Motivation

Problem Analysis

Resourcefulness

Job description

Overview

You can’t think of anywhere else you’d rather be. You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you’re now ready to start leading the team with all aspects of the Customer Experience, including : store operations, training, employee management, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store.

Responsibilities

• Coaching, and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates and store leadership
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Qualifications

Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting

Confident and comfortable engaging customersto deliver an elevated experience

Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products

Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment

Initiates completion of tasks or activities without necessary supervision

Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis

High level of ethics, values, integrity, and trust

Flexible availability – including nights, weekends, and holidays

Benefits

Rate of Pay : $16.00 / hour

Bonus Incentives

Weekly Pay

Paid Time Off

30-50% Employee Discount

Life, Medical and Dental Coverage

Development and Advancement Opportunities

Connect With Foot Locker