Assistant Manager

Urban League of Rhode Island; Providence (RI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive health benefits

Dental benefits

Work-life benefits

Job summary

The Urban League of Rhode Island is seeking a dedicated Shift Supervisor to ensure safety and professional guidance for residents. The ideal candidate will supervise TST Milieu Counselors, collaborate with management and foster a stable environment.

Qualified applicants should possess a Bachelor’s Degree in a social work-related field or relevant experience and demonstrate excellent communication and cultural sensitivity. This position requires flexible hours.

Comprehensive benefits package offered including health and dental coverage.

Qualifications

• Bachelor’s Degree in a social work-related field or significant residential/childcare experience.
• Willingness to work flexible hours including evenings and weekends.
• Knowledge of cultural, ethnic, racial, and socioeconomic issues.

Responsibilities

• Supervise TST Milieu Counselors and ensure Trauma Systems Therapy is implemented.
• Communicate effectively with residents and external partners.
• Maintain a safe and stable environment.

Skills

Excellent communication skills

Cultural sensitivity

Supervisory experience

Bilingual skills

Education

Bachelor’s Degree in social work-related field

Job description

Job Description

FSRI is always looking for candidates that want to make a positive impact on the community we serve. This position ensures safety, stability, and professional guidance to residents placed through the Department of Children, Youth and Families. The Shift Supervisor promotes leadership by supervising TST Milieu Counselors in the residential treatment setting. The role requires a positive demeanor, integrity, empathy, nonjudgmental attitude, and cultural sensitivity.

Responsibilities include:

• Collaborate with the management team to maintain a safe and stable environment
• Supervise TST Milieu Counselors and ensure Trauma Systems Therapy is implemented
• Monitor the residential program and promote professional guidance to residents
• Enforce child management techniques, including passive physical restraint when necessary
• Communicate effectively with residents, staff, and external partners

Qualifications:

• Bachelor’s Degree in social work-related field or significant residential/childcare experience; supervisory experience preferred
• Willingness to work flexible hours including evenings and weekends as scheduled
• Knowledge and sensitivity to cultural, ethnic, racial, and socioeconomic issues
• Excellent communication skills
• Current driver’s license and reliable transportation with at least three seats plus insurance
• Bilingual skills compensated by an additional 6% above base pay

Physical Requirements:

• Travel to and from clients’ residence, community locations, and office site, potentially using walkways, stairs, and elevators
• Ability to lift up to 20 lbs.
• Ability to communicate by voice and sight and hearing

Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

Benefits include a comprehensive package with health, dental, and work‑life benefits.