Assistant Manager

Chompie; Phoenix (AZ); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health Benefits: Medical, Dental, &amp

Life & Disability Insurance

401(k) Retirement Savings Plan

Paid Time Off

Paid Training

Meal allowance

Flexible schedules

Job summary

Chompie’s Restaurant and Deli in Phoenix seeks an Assistant Manager to lead our front-of-house team with warmth, efficiency, and a commitment to exceptional hospitality. You’ll model service standards, coach staff, and partner with the Regional Operations Partner to drive guest satisfaction and daily operational goals.

This role emphasizes accountability, teamwork, and our 'Performance Lives Here!' culture, with opportunities to advance, flexible schedules for full- and part-time, and a

Responsibilities

• Lead and inspire front-of-house team to deliver exceptional hospitality.
• Uphold HACCP guidelines and health codes in daily operations.
• Collaborate with Regional Operations Partner on KPI-focused reviews and improve service metrics.
• Ensure timely preparation and presentation of dishes and guest experience.

Job description

At Chompie’s Restaurant and Deli, a JRI Hospitality Brand, we pride ourselves on serving up great food, including our freshly baked bread, cakes, pastries, and world-famous bagels in a fun environment for our guests and team members. You can be part of our team delivering exceptional hospitality with timeless family recipes that have been handed down for generations. As a food-focused people-first company, our talented Team Members are developed in an environment to prosper and grow.

We’re looking for a dedicated Assistant Manager to lead and inspire our front-of-house team while delivering exceptional hospitality and upholding the highest standards of operational excellence. A key leadership role at Chompie’s, our Service Managers are the face of our brand—ensuring every guest leaves happy, every plate is a masterpiece, and every team member is empowered to succeed. By championing a "Performance Lives Here!" culture and living the Chompie's Way, you’ll help create memorable experiences for our guests while driving results through teamwork, accountability, and a passion for excellence.

• Be the Brand: Embody Chompie’s with every interaction—guest or team member—and set the standard for professionalism, appearance, and attitude.
• Create "Performance Lives Here!": Remove roadblocks to excellence and maintain a culture of open communication, trust, and positive energy.
• Live the Culture of Excellence: Model our T.E.A.M. values and enforce non‑negotiables (QSC standards, portion control, personal hygiene, health codes).
• Drive Results: Partner with your Regional Operations Partner in KPI‑focused meetings. Own people, operations, and P&L performance through sales building, labor management, inventory control, and cash‑security procedures.
• Deliver Exceptional Hospitality: Ensure "Every Guest Leaves Happy" by executing OAC, ROR, line checks, temp logs, and offering add‑ons/upgrades to maximize both guest satisfaction and revenue.
• Ensure every dish is a work of art—on time, at perfect temperature, and impeccably presented.
• Spotless Experience
• Maintain a near‑pristine dining environment throughout every shift.
• Execute promotions and LTOs, control waste, manage labor to target, and drive add‑on sales.
• Operational Excellence
• Complete pre‑close, side work, and closing duties accurately and safely. Verify closing checklists.
• Team Development & Accountability
• Provide constructive feedback, resolve conflicts, and coach team members to higher performance, recruiting and training new hires alongside your ROP.
• Compliance & Safety
• Uphold HACCP guidelines, local health codes, and company safety/security policies at all times.

Rewards and Great Perks:

• Fun! Work with friends and great people! An amazing culture centered on the Team with Family friendly hours.
• Casual workplace - Jeans, Company supplied shirt, hat and a smile is the uniform of our team
• Competitive wages – based on experience with growth opportunities and Bonus potential
• Comprehensive Health Benefits package including Medical, Dental and Vision
• Life, Short-term & Long-term Disability, and other Insurance programs
• Great meal allowance for personal or work use
• Opportunities to advance and grow, A promote from within culture
• Flexible schedules for full and part-time roles
• 401(k) Retirement Savings Plan (must meet plan eligibility requirements)
• Paid Time Off (PTO) and Paid Training programs