Assistant Manager

Papa John's International , Inc.; Parma Heights (OH); On-site; USD 18,000 - 22,000; Full time

Job summary

Papa Johns Pizza is seeking an Assistant Manager in Parma Heights to lead shifts, ensure fast and correct orders, and maintain a positive customer experience. This role offers hands-on management exposure, competitive hourly pay, and growth opportunities within a pizza-focused team.

Ideal candidates bring restaurant or customer service experience, a calm leadership style, and a willingness to train and develop skills while contributing to a busy, customer-centric environment.

Qualifications

• Experience in food or retail settings.
• Able to lead a team and stay calm under pressure.
• Must be 18 or older.

Responsibilities

• Helping run the store and leading the crew during your shift.
• Making sure orders go out fast, fresh, and correct.
• Jumping in on phones, ovens, cut table—wherever needed.
• Keeping customers happy and the vibe positive.
• Making sure the place stays clean and on point.
• Helping with cash handling, inventory, and shift planning.

Skills

Restaurant experience

Customer service

Leadership

Shift management

Job description

Assistant Manager

$13.00–$16.00/hr

Papa Johns Pizza is looking for Assistant Managers who are ready to level up. If you’ve got some restaurant or customer service experience and you’re ready to lead shifts, help run the show, and keep the pizza flowing—we want you on our team.

This is your chance to get management experience, earn solid pay, and grow into something bigger. And yeah, there’s pizza involved.

What’s in it for you:

• $13–$16/hr (based on experience)
• Flexible schedules—day, night, full-time, part-time
• Paid training (we don’t just throw you in)
• Meal discounts because… pizza
• Team incentives and shoutouts for doing a great job
• Partial cell phone reimbursement
• Real chances to move up—many of our General Managers started in this role

What You’ll Be Doing

• Helping run the store and leading the crew during your shift
• Making sure orders go out fast, fresh, and correct
• Jumping in on phones, ovens, cut table—wherever needed
• Keeping customers happy and the vibe positive
• Making sure the place stays clean and on point
• Helping with cash handling, inventory, and shift planning

What We’re Looking For

• You’ve worked in food or retail before, and you're ready for more
• You’re cool under pressure and can lead a team without being bossy
• You’re dependable, upbeat, and ready to learn
• Must be 18 or older

• Will Train