Assistant Manager

Freddy's Frozen Custard & Steakburgers; Ocala (FL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Time Off after 1 year of service

Meal allowance

Team & family culture

Paid Training

Growth opportunities

Job summary

Freddy's Frozen Custard & Steakburgers in Ocala, FL is seeking an Assistant Manager to support management in delivering Freddy's hospitality, quality and cleanliness. The role focuses on guest relations, staff development, cost control, and daily operations in a fast-paced environment.

The position offers full-time hours (45+ per week) with benefits and growth opportunities for motivated individuals who excel in service and detail.

Qualifications

• Experience in restaurant management or leadership
• Proven ability to develop staff and deliver guest service
• Familiar with using reports to measure productivity or goals
• Strong coaching and teamwork abilities in a fast-paced environment
• Detail-oriented with effective prioritization and communication

Responsibilities

• Assist management to maintain efficiency and operations
• Control labor and food costs; manage inventory
• Build guest relationships and handle guest issues
• Demonstrate leadership to Team Members and staff
• Support growth and development within the team

Skills

Guest service leadership

Team building

Coaching

Attention to detail

Effective communicator

Desktop software proficiency

Inventory & labor management

Profit & sales focus

Tools

Spreadsheets

Financial statements

P&L knowledge

Job description

Freddy's is looking for experienced managers who are passionate about guest relations, employee development and business growth.

The Assistant Manager assists the management staff to maintain the overall efficiency and technical operations of the restaurant and ensures Freddy's standard of Hospitality, Quality and Cleanliness. This position will help control labor and food costs, build relationships with guests, handle guest issues, and serve as a model of Leadership to all Team Members.

If you have a dynamic personality and a strong passion for serving high-quality food with a smile, then Freddy’s is the place for you! Growth opportunities are available to candidates who demonstrate pride, service and that attention to detail that makes Freddy’s successful.

> Full-time position (45+ hours per week) and Benefits; Competitive pay based on experience.

Required Skills and Experience:

• Prior restaurant management or leadership role with a successful history of quality Guest Service, Team Building and Development of people
• Experience in financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement
• Aptitude towards learning, coaching and teamwork; ability to motivate, train and hold responsible a diverse staff in a fast-paced environment
• Strong attention to detail and quality standards while managing time and priorities efficiently
• Ability to communicate effectively with guest and team members
• Proficient in typical desktop software programs
• Experience in setting and maintaining inventory, schedules, use of spreadsheets, labor management and knowledge of P&L’s is desired
• Always focused on profits and sales growth

Physical Requirements (including but not limited to):

• Available to work a variety of hours to include days, nights, and weekend
• Must be able to work up to a 10-hour shift while standing or walking to perform essential functions
• Will be required to lift up to 40 pounds during the course of a workday
• Will require bending, stooping, and occasional use of a ladder

Benefits:

• Medical, Dental and Vision Plans
• Paid Time Off after 1 year of service
• Meal allowance for personal or work use
• Amazing culture centered on the Team and Family friendly hours
• Paid Training
• Opportunities to advance and grow

Freddy's Frozen Custard & Steakburgers. We're looking for the best and brightest to deliver a unique mix of fun, fresh food and genuine hospitality!
Founded in 2002, Freddy’s Frozen Custard & Steakburgers has quickly become a national, fast-casual restaurant franchise best known for its cooked-to-order Steakburgers, crispy shoestring fries, dessert treats prepared with freshly churned frozen custard, and world-class guest service.
We're looking for the best and brightest to deliver a unique mix of fun, fresh food and genuine hospitality!