Assistant Manager

Massage Envy; Newark (DE); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid time off

Flexible schedule

Health insurance

Dental insurance

Vision insurance

SIMPLE IRA

Free monthly membership

Bonus opportunities

Job summary

Massage Envy Christiana in Newark, DE is seeking an assistant manager who can lead a team of therapists, estheticians, and front-line staff to deliver an exceptional client experience every day. You’ll coach and motivate the team, drive retail and service goals, and own the success of a high-traffic location while ensuring smooth daily operations and a welcoming atmosphere.

Massage Envy offers a culture of care with benefits, a flexible schedule, and bonus opportunities based on performance to

Qualifications

• 3+ years in retail sales or customer service leadership.
• 3+ years experience managing staff.
• Strong customer service skills with a people-first mindset.

Responsibilities

• Lead a team of massage therapists, estheticians, and customer service staff.
• Deliver an outstanding end-to-end client experience daily.
• Own the success of a high-demand location and support staff retention.

Skills

Retail Sales

Managing staff

Customer service

Job description

Do you love helping others?

Are you a natural leader who loves to inspire others to succeed? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy Christiana. Massage Envy is the leader in accessible massage and skin care. As an assistant manager at our Christiana franchised location, you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:

• Rally a team of caring professionalsto deliver an excellent end-to-end experience to every client every single day.
• Build relationships with a talented teamof massage therapists, estheticians, and customer service superstars to guide, support, and inspire them.
• Own the success of an all-star locationwhere clients want tobe, and service providers want to stay.

Here’s what's in it for you:

The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:

• Benefits that help you take care of you including paid time off, flexible schedule, health, dental, vision and supplemental insurance, SIMPLE IRA and free monthly membership.
• A healthy compensation planthat rewards your hard work with bonus opportunities based on performance.
• A dynamic, energizing environmentwhere you're consistently challenged, never bored.
• Leader training and developmentto help you grow as a manager and lead your team.

We are looking for experienced leaders with skills:

• Retail Sales (3 plus years)
• Managing staff (3 plus years)
• Customer service

A commitment to keep your body working
Massage Envy is a nationwide wellness franchise providing massage, stretch, and skin care services. The brand is built upon the belief that regular massage, stretch, and facials are integral components of whole-body wellness and keep your body working.