Assistant Clinic Manager

Massage Envy; Newark (DE); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Bonuses

Healthcare benefits

Simple IRA

Paid time off

Referral bonus

Employee assistance

Flexible schedule

Free massage service

Product discounts

Job summary

Massage Envy Christiana is seeking a dynamic leader to guide a team of wellness professionals. The role focuses on driving membership growth, promoting product sales, and delivering exceptional client experiences in a supportive spa setting.

You will coach and develop staff, manage daily operations, and maintain a safe, therapeutic environment while representing the Massage Envy brand with integrity and care.

Qualifications

• Management or sales experience in a personal service environment such as a spa, salon, or gym is preferred.
• Natural leaders who can build relationships while motivating, coaching and supporting a team.
• Ability to have tough conversations in a professional and constructive manner.
• Create a strong workplace culture where employees feel valued, recognized, and connected to the mission.

Responsibilities

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, and ensuring compliance with laws.
• Set goals, prioritize work, and analyze business performance for continuous growth.
• Resolve customer challenges while maintaining a safe and therapeutic environment.
• Empower team members with training, clear expectations, and regular performance reviews.
• Develop positive relationships with employees, members, and guests.

Skills

Leadership

Sales experience

People management

Coaching

Job description

Be Empowered to Lead the Way to Wellness

At Massage Envy Christiana franchise, we encourage you to be your best while you inspire a team of caring professionals to help others feel their best.

Perks & Pay:

• Competitive base pay of $18.00-20.00/hourly plus bonuses
• Employer- partial paid healthcare including medical, dental and vision plans for full-time employees
• Simple IRA offered
• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• Discounts on products

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry and retail management experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Day-to-Day:

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, and more.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Culture & Support:

• Award programs (like Manager of the Year)
• Leadership Training and Development that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Open availability is preferred. Day Shift, Evening Shift, Weekends, Holidays

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.