Assistant Manager

Southpaw; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking an Assistant Manager who thrives in a fast-paced environment. In this role, you'll lead teams, drive results, and create positive guest experiences. You'll support daily operations, coach team members, and foster a respectful culture. With competitive pay and opportunities for advancement, this position offers hands-on leadership experience and a positive work environment. If you're passionate about customer satisfaction and team success, this is the perfect opportunity to grow your career.

Benefits

401k

Paid time off

Employee discounts

Health benefits

Mental health support

Qualifications

• Previous leadership experience in restaurant or retail preferred.
• Strong communication and problem-solving skills required.

Responsibilities

• Support daily operations and team development.
• Ensure guest service and food quality.

Skills

Leadership

Communication

Problem-solving

Customer Satisfaction

Basic Math

Job description

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ASSISTANT MANAGER – LEAD, GROW, SUCCEED WITH DUNKIN'

At Southpaw, our Assistant Managers aren't just running shifts—they're developing teams, driving results, and creating positive guest experiences every single day. If you're a natural leader who thrives in a fast-paced environment and is ready to grow your career, we want you on our team.

What You'll Do

• Support the Restaurant Manager with daily operations, team development, and sales goals
• Coach and guide Crew Members and Shift Leaders to success
• Foster a positive, respectful team culture through feedback and recognition
• Ensure top-notch guest service, food quality, and cleanliness
• Assist in hiring, onboarding, and training new team members
• Oversee scheduling, labor, and inventory to drive efficiency and profitability
• Help execute marketing promotions and product rollouts
  
  

What We're Looking For

• Previous leadership experience in restaurant, retail, or food service preferred
• Strong communication and problem-solving skills
• Basic math, writing, and computer skills
• Ability to lead by example and stay calm under pressure
• A passion for customer satisfaction and team success
  
  

Why You'll Love It Here

• Competitive pay + advancement opportunities
• Hands-on leadership experience
• Flexible scheduling
• 401k
• Paid time off, employee discounts & health benefits (eligibility applies)
• Mental health support with 10 free BetterHelp sessions
• A positive, team-first work environment where your growth matters
  
  

Requirements

• Must meet uniform standards
• Able to work on your feet and operate restaurant equipment
• Willing to work flexible hours, including weekends/holidays
  
  

Pay: $19-$21

Take the next step in your career with a brand people love and a team that supports your success. Apply today and help us keep Dunkin' running strong!

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

PI269907396

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Food and Beverage Services

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