Assistant Manager

att; New York (NY); On-site; USD 57,000 - 86,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Paid Time Off and Holidays

Paid Parental Leave

Relocation assistance may be available

Job summary

AT&T is seeking an Assistant Retail Store Manager to partner with the store manager in overseeing daily store operations in Brooklyn. You will coach a team of retail sales consultants, assist with merchandising and product launches, and help meet sales objectives while delivering an extraordinary customer experience.

You will coordinate with stakeholders, apply analytical thinking to improve processes, and drive results through strong leadership and strategic planning.

Qualifications

• Excellent communication and leadership abilities.
• Three+ years of sales and/or customer experience in telecommunications or related industry.
• Prior management experience.
• Strong planning, analytical, and problem‑solving skills.
• Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
• Ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

• Oversee daily store operations in partnership with the store manager.
• Coach and develop a team of retail sales consultants to hit sales and service goals.
• Assist with merchandising and product launches to drive results.
• Ensure customers have an extraordinary experience with our products and services.
• Lead initiatives and collaborate with stakeholders on store-wide projects.

Skills

Communication

Leadership

Sales experience

Team management

Planning

Analytical thinking

Problem solving

Wireless terminology

Industry trends

AT&T mobility systems

Stakeholder collaboration

Job description

Take the lead at the center of where it all happens – our retail stores. With your retail knowledge and leadership abilities, you’ll help oversee store operations, manage and develop a team, and ensure AT&T customers experience our best-in‑class services, entertainment, and technology. With access to the latest tech and a company that believes in you, there’s so much in store for your career.

In this role, you’ll partner with a store manager to oversee all aspects involved in the daily operation of a retail store. From assisting with merchandising and product launches to helping meet and exceed sales objectives, you’ll ensure that customers receive an extraordinary experience with our products and services. And you won’t be in this alone.

We offer the best‑in‑class paid training that will set you up for leadership success. You’ll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Our most successful Assistant Store Managers have:

• Excellent communication and leadership skills
• Three or more years of sales and/or customer experience in telecommunications or a related industry
• Prior management experience
• Well-developed planning, analytical, and problem‑solving skills
• Familiarity with wireless terminology, industry trends, and AT&T mobility systems
• The ability to collaborate with key stakeholders on initiatives beyond store walls.

Additional requirements include:

• Strategic perspective and the ability to champion change.
• Inspiring your team through high performance, collaboration, and teamwork
• Utilizing professional expertise to solve problems and analyze issues.
• Taking initiative, striving, and creating results

Our Assistant Retail Store Managers earn between $57,000 and $85,600 in annual salaries, plus $18,000in commissions if all sales goals are met. Not to mention all the other amazing rewards that come with working at AT&T. An individual's starting salary within this range may depend on factors such as geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available, but it is unprotected.
• Adoption Reimbursement
• Disability Benefits (short-term and long-term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident, hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
• Relocation assistance may be available if eligibility requirements are confirmed

Weekly Hours

40

Time Type

Regular

Location

USA:NY:Brooklyn:1610 Flatbush Ave:RET/RET

Salary Range

$57,000.00 - $85,600.00

Join our team, and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life.

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.