Assistant Manager

AMES Taping Tools; Nashville (TN); On-site; USD 42,000 - 60,000; Full time

Job summary

AMES Specialty Trades Tools & Services in Nashville, TN is seeking an Assistant Manager to oversee daily store operations and customer service for finishing tools and equipment.

The role involves supervising team members, coordinating schedules, managing inventory, and assisting with rental and sales processes, including cash handling, opening/closing procedures, and basic reporting. This position requires on-site work in Nashville and a focus on safety and reliability.

Qualifications

• Experience in retail or trade-focused store operations, including customer service, cash handling, and inventory management.
• Leadership skills with coaching, delegation, and performance support.
• Ability to learn and apply knowledge of specialty finishing tools and related safety practices.

Responsibilities

• Support daily store operations and customer service for specialty finishing tools and equipment.
• Assist in supervising team members, coordinating work schedules, and enforcing company policies and safety standards.
• Manage inventory, merchandising, and basic reporting; support rental and sales processes including cash handling.

Skills

Customer service

Cash handling

Inventory management

Team leadership

Communication

Point-of-sale systems

Office software

Education

High school diploma or equivalent

Tools

POS systems

Inventory software

Office applications

Job description

Company Description AMES Specialty Trades Tools & Services stores are leading providers of professional finishing tools for drywall, EIFS, Venetian plaster, concrete, masonry, and tile. Through a broad network of company stores and franchised rental locations across the United States and Canada, AMES supports residential and commercial specialty finishing contractors with one of the industry’s largest tool rental and sales operations. Customers benefit from a comprehensive selection of specialty trade finishing tools, supplies, and equipment, making AMES a one-stop shop for specialty trades needs. The company focuses on reliable products, knowledgeable service, and practical solutions tailored to professional contractors. AMES is headquartered in Suwanee, Georgia and continues to grow its presence in key markets.

Role Description The Assistant Manager is a full-time, on-site role based in Nashville, TN, supporting daily store operations and customer service for specialty finishing tools and equipment. This role assists in supervising team members, coordinating work schedules, and ensuring consistent adherence to company policies and safety standards. The Assistant Manager helps manage inventory, oversees merchandising, and supports rental and sales processes, including opening and closing procedures, cash handling, and basic reporting. The position works closely with customers to understand project needs, recommend appropriate tools and supplies, and resolve issues in a professional and timely manner. The Assistant Manager also contributes to local marketing efforts, supports training of new team members, and partners with the Store Manager to meet sales and operational goals.

Qualifications

• Experience in retail or trade-focused store operations, including customer service, cash handling, and inventory management.
• Skills in team leadership and supervision, such as coaching, task delegation, and performance support.
• Ability to learn and apply knowledge of specialty finishing tools, equipment, and related safety practices.
• Strong communication and interpersonal skills for engaging with customers, colleagues, and vendors.
• Basic proficiency with point-of-sale systems, inventory software, and standard office applications.
• Ability to work on-site in Nashville, TN, including standing for extended periods and performing light to moderate physical tasks (such as lifting and moving tools and equipment within reasonable limits).
• Organizational and problem-solving skills, with attention to detail and reliability in following procedures.
• Previous experience in hardware, construction, or specialty trades environments is beneficial; high school diploma or equivalent preferred.