Assistant Manager

Rosati's Pizza - North Naples; Naples (FL); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Opportunity for advancement

Training & development

Competitive Hourly Wages

Friendly, Team‑Oriented Environment

Excellent Growth Opportunities

Job summary

A renowned pizza establishment in Naples, Florida is seeking an energetic Assistant Manager who will lead restaurant operations and ensure high customer service standards. The ideal candidate must possess strong leadership and customer service skills. Responsibilities include supervising shifts, coordinating restaurant operations, and training staff. This role offers various benefits, including competitive hourly wages and opportunities for performance-based bonuses. Join a team dedicated to creating memorable dining experiences.

Qualifications

• Proven customer service experience as a manager.
• Extensive knowledge of food and beverages.
• Strong leadership and communication skills.

Responsibilities

• Coordinate daily restaurant operations.
• Deliver superior service and maximize satisfaction.
• Supervise shifts and staff performance.

Skills

Customer service experience

Food and beverage knowledge

Leadership skills

Communication skills

Financial management

Motivational skills

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Opportunity for advancement
• Training & development

Rosati’s Pizza is ‘Chicago’s Greatest Thin Crust Pizza’ company built on family values, work ethic, and teamwork. At Rosati’s, our passion runs deep for our food, our team members, and our customers. Authentic Italian food matched with authentic, genuine people is the Rosati recipe.

Our aim is to serve guests and communities well, and we know that starts with people. Creating a positive and productive place to work is important to us.

Job Summary

To succeed as an Assistant Manager at Rosati’s Pizza, you must be self‑motivated, friendly, and responsible with strong leadership qualities as well as a sense of humility and a willingness to roll up your sleeves to assist your staff whenever needed. You will ensure efficient restaurant operation and maintain high production, productivity, quality, and customer service standards. We will expect you to lead by example and uplift our staff during busy moments in our fast‑paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have memorable experiences with Rosati’s.

Responsibilities

• Coordinate daily front and back of the house restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Promote the brand in the local community through word‑of‑mouth and events
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Qualifications

• Proven customer service experience as a manager
• Extensive food and beverage knowledge with the ability to remember and recall ingredients and dishes to inform customers and staff
• Strong leadership, communication, motivational and people skills
• Acute financial management skills
• You must be committed to improvement, both in the operations of your assigned restaurant as well as in your own personal and professional development
• Possess the ability to motivate your staff in a positive and creative manner

Benefits/Perks

• Competitive Hourly Wages
• Friendly, Team‑Oriented Environment
• Excellent Growth Opportunities
• Opportunity for Performance‑Based Bonus Income