Assistant Manager

Liveamc; Naperville (IL); On-site; USD 34,440 - 37,884; Full time

Benefits offered by this job

Health and wellness programs

401K and Roth IRA with matching

Employee rent discount program

Professional development training

Medical, Dental, and Vision insurance

Job summary

A leading property management company in Naperville, IL, is seeking an experienced Assistant Manager to support the Community Manager in overseeing operations. Responsibilities include managing financials, ensuring resident satisfaction, and maintaining community standards. Candidates should possess strong communication skills and at least 6 months of property management experience. The position offers a competitive hourly wage of $25.00 to $27.50, along with comprehensive benefits including health coverage, retirement plans, and professional development opportunities.

Qualifications

• 6 months of experience in the property management industry.
• Strong communication skills both written and verbal.
• Ability to remain professional in a fast-paced environment.

Responsibilities

• Oversee file management and assigned reports.
• Utilize customer service techniques for resident requests.
• Manage financials regarding audits, evictions, and occupancy.
• Communicate with legal counsel during the eviction process.
• Ensure apartments are ready for show and maintain cleanliness.
• Develop resident retention programs.

Skills

Communication skills

Organization skills

Customer service skills

Job description

Overview

Apartment Management Consultants (AMC) is a leader in the property management industry. Our passion for helping people, creating authentic relationships, and common values has established a working environment that undeniably stands out. Every day our associates have the opportunity to collaborate in a thriving culture with a determined attitude that inspires and rewards original ideas. AMC provides significant career advancement opportunities, competitive compensation, benefits, and incentive programs.

We are currently seeking an Assistant Manager!

Role

The Assistant Community Manager supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community.

Responsibilities

• Oversee file management and run assigned reports
• Utilize proper customer service and sales techniques and ensure an efficient and courteous response to all resident requests
• Collect all monies due and oversee audit evictions, potential skips, and move-outs by walking units to evaluate occupancy
• Communicate with outside legal counsel during the eviction process
• Finalize move in/out and renewals files and enter data into property management software
• Oversee resident renter’s insurance procedure
• Collect deposits and process future residents’ applications
• Ensure the model/target apartments are ready for show and maintain a clean workspace
• Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all company and community policies and ensure understanding of required application information, screening process, policies, and procedures
• Maintain contact with all apartment locator services and local businesses to provide informational material
• Shop surrounding or competing properties and conduct outreach marketing
• Develop and maintain on-going resident retention programs
• Report unusual or extraordinary circumstances regarding the property or residents
• Maintain a professional appearance and conduct at all times

Requirements

• 6 months experience in the property management industry
• Strong communication skills both written and verbal
• The ability to remain professional and courteous in a fast-paced working environment
• Organization skills with strong attention to detail

Compensation & Benefits

Compensation: Full-Time $25.00 to $27.50 per hour

• Vacation & Sick Time for Full & Part-Time Employees
• Health and Wellness Programs
• Empower 401K and Roth IRA- Including Free Financial Advisors and Employer Match
• 9 Paid Holidays per year
• Employee Referral Incentives
• Bonus and Commission Opportunities
• Employee Rent Discount Program
• Professional Development Training
• Medical, Dental, Vision, Life, Accident, Critical Illness, Hospital Indemnity, and Short-Term Disability coverage is available

*Outlined benefits are subject to change and may vary based on location or employee status*

Equal Opportunity

AMC, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, national origin, sex (including pregnancy, sexual orientation and gender identity), age, disability or genetic information.

Candidates will be required to pass a background and drug screening. A conviction will not necessarily disqualify a candidate from employment. Qualified Applicants with arrest or conviction records will be considered for employment.

Only qualified candidates will be contacted.

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