Assistant Manager

Sonic Drive-In; Mount Pleasant (TX); Presencial; USD 38.000 - 52.000; Jornada completa

Descripción de la vacante

Sonic Drive-In is seeking an Assistant Manager to lead drive-in operations and develop team members for outstanding product quality and service. You will supervise shifts, manage staffing, and ensure adherence to company policies while maintaining a safe, compliant environment.

Responsibilities include coaching staff, handling guest and employee issues, and supporting opening/closing procedures to meet performance standards and achieve sales goals.

Formación

• Experience leading a restaurant or retail team.
• 2+ years restaurant management or 1+ year retail management preferred.
• Strong verbal and written communication skills.
• Knowledge of health and safety regulations.

Responsabilidades

• Train, manage, and coach drive-in employees during shifts.
• Lead drive-in operations to ensure guest satisfaction.
• Manage staffing levels during shifts.
• Perform opening and/or closing duties.
• Handle guest and employee issues promptly and professionally.
• Monitor costs and inventory to support cost control and service quality.

Conocimientos

Leadership

Communication

Problem-solving

Time-management

Descripción del empleo

Position: Assistant Manager

Immediate Supervisor:General Manager

Position Summary:Lead and develop people to execute outstanding product quality and customer service, build sales, and control costs for each shift.The Assistant Manager must follow standard operating policies and procedures.

Essential Job Duties:

• Train, manage, direct, coach, lead, and assign drive-in employees during shift
• Lead and manage drive-in operations during shift to provide an optimal guest experience
• Manage staffing levels during shift
• Perform opening and/or closing duties
• Handle and properly escape guest issues/concerns during shift
• Handle and properly escape employee issues/concerns
• Monitor and manage the drive-in’s food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service
• Assist with preparation and maintenance of drive-in records
• Comply with and enforce all company policies, procedures, and operational standards
• Ensure compliance with all applicable federal, state, and local laws
• Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as necessary during shift to meet operational standards
• Perform regular cleaning and sanitation duties including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations:Flexible work schedules, irregular hours; days, nights; weekends; and holidays

Qualifications and Job Requirements:

• Experience
• At least 2 years of restaurant management experience or one year of retail management experience preferred
• Experience running a restaurant shift without supervision
• Knowledge/Skills
• General restaurant or retail knowledge
• Knowledge of federal, state, and local health and safety laws and regulations
• Basic computer, math, and reading skills
• Effective verbal and written communication skills
• Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment:Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions